Abbee Rhodes
Tahlequah,OK
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Specialize in patient advocacy, interdisciplinary care coordination, and resource management. Excel in communication, empathy, and problem-solving to meet patient needs and ensure optimal care outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inpatient Case Manager
CREOKS Behavioral Health Services
Tahlequah, OK
10.2023 - 03.2025
- Planned and coordinated discharge from care facility to patient's home.
- Tracked patient or client care and followed through to provide service effectiveness.
- Determined eligibility criteria for admission into various programs based on insurance guidelines.
- Modified treatment plans to accommodate changes in clients' health or progress.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Assisted individuals with eligibility for available benefits.
- Provided referrals to appropriate medical, mental health, and social services.
- Developed relationships with community resources such as hospitals, nursing homes, residential facilities to facilitate referrals.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Provided crisis intervention services when needed.
COVID-19 Tracer
Cherokee Nation Public Health
Tahlequah, OK
01.2020 - 03.2021
- Educated clients on options to assist in making informed decisions.
- Explained importance of contact tracing to prevent disease transmission and keep communities healthy.
- Delivered healthy living and disease management information to specific population groups.
- Maintained accurate records regarding all contact tracing activities conducted.
Babysitter
Cherokee Nation Public Health
Tahlequah, OK
01.2017 - 01.2021
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Using problem-solving skills to anticipate potential issues before they arise.
- Communicated with parents about daily activities and any concerning behaviors.
- Organized creative activities to develop children's physical, emotional and social growth.
- Provided direct-care services for children of varying ages.
Education
Master of Education - School Counseling
Southwestern Oklahoma State University
Weatherford, OK05-2023
Bachelor of Science - Psychology
Northeastern State University
Tahlequah, OK05-2021
Skills
- Care coordination
- Discharge planning
- Patient assessment
- Crisis intervention
- Insurance eligibility
- Team collaboration
- Client advocacy
- Empowerment techniques
- Problem solving
- Time management
- Quality improvement
- Behavioral health
- Collaborative care
- HIPAA compliance
- Ethical judgment
- Vulnerable population awareness
- Treatment Planning
Accomplishments
- Gates Millennium Scholarship Program
Certification
- Behavioral Health Case Manager II
- SYNERGY De-Escalation
- BLS/CPR certified
References
References available upon request.
Timeline
Inpatient Case Manager
CREOKS Behavioral Health Services
10.2023 - 03.2025
COVID-19 Tracer
Cherokee Nation Public Health
01.2020 - 03.2021
Babysitter
Cherokee Nation Public Health
01.2017 - 01.2021
Master of Education - School Counseling
Southwestern Oklahoma State University
Bachelor of Science - Psychology
Northeastern State University
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