Accomplished Registered Nurse with a proven track record at WellMed Medical Management, adept in clinical and psychosocial assessments. Spearheaded a documentation system overhaul, enhancing care coordination and efficiency. Excels in medication management and collaborative care, achieving significant patient outcomes. Demonstrates a unique blend of healthcare regulation expertise and compassionate behavioral health support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Inpatient Case Manager
WellMed Medical Management - United Health Group
Irving , TX
04.2024 - Current
Identifies and monitors high-risk and frequent admits effectively.
Oversee hospital stays beginning on Day 7 and request clinical updates. Complete concurrent reviews following MCG guidelines to determine the next care level.
Coordinate with stakeholders including IP, LTAC, ARU, and SNF for patient transitions
Provide discharge planning within 24-48 hours of admission to identify barriers.
Make referrals for pharmacy, medication education, SDOH, or transportation concerns, and make PCP appointments.
Complete authorizations and review according to policy guidelines.
Developed a standard that is now part of the WellMed way, performed thorough chart reviews, and assisted team members with tasks as needed.
Implemented and developed a new documentation system for DFW to assist in managing care remotely.
Registered Nurse Case Manager, Hospice
Accord Hospice
Dallas, TX
09.2023 - 04.2024
Promoted quality, cost-effective care by explaining alternative treatments before starting services.
Managed 15 intricate cases by offering direct contact details. Developed a coordinated care plan emphasizing holistic requirements. Provided referrals for social & spiritual support
Educated families on end-of-life issues such as pain management and grief counseling, and facilitated crisis care as needed.
Coordinated communication between healthcare providers, family members and other support personnel.
Performed physical examinations; administered medications; monitored vital signs; collected specimens for laboratory testing.
Participated in interdisciplinary team meetings to develop comprehensive plans of care for each patient.
Hospice Registered Nurse Case Manager
Star City Hospice
Richardson, TX
10.2023 - 02.2024
Performed initial assessments of new patients to determine hospice eligibility.
Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
Developed effective communication strategies with families to provide support throughout the course of illness.
Identified medical equipment and supplies needed by patient; arranged for delivery and set up as appropriate.
Monitored medication regimens to ensure safe administration of medications in accordance with physician orders and nursing standards of practice.
Maintained accurate records of patient assessments, treatments, medications, and other relevant information within the electronic medical record system.
Attended weekly case conferences to review current cases and develop treatment plans for new admissions.
RN Floor Nurse
Haven Behavioral Hospital
Frisco, TX
01.2021 - 11.2022
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Delivered information regarding care and medications to patients and caregivers in comprehensible terminology.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
RN Case Manager
HCA
Plano, TX
07.2021 - 12.2021
Promoted patient-centered care by coordinating the plan of care for the patient's stay, managing the length of stay, ensuring appropriate resource management, and developing a safe, appropriate discharge plan in collaboration with the multidisciplinary team.
Performed a comprehensive assessment of psychosocial, medical, and discharge needs of the patient and family, along with an assessment of resources that are appropriate and available to the patient and family.
Coordinated the plan of care to drive the discharge plan by collaborating with the multidisciplinary health care team, and in particular, with the patient’s physician to facilitate a successful care transition.
Using Interqual and clinical assessment to determine a patient’s readmission status or risk of readmission, and to develop strategies to mitigate this, including education on appropriately accessing healthcare resources, preventative education, and community-based resources.
Coordinated with the healthcare team to establish, enact, and evaluate patient care plans (ER, ICU, Orthopedics).
Home Health Registered Nurse Case Manager
Ultimate Home Health & Hospice
DFW, TX
01.2021 - 07.2021
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concern
Performed patient assessments and collaborated with the care team to develop and implement a plan of care (PT, OT, LVNs).
Performed on-call responsibilities and services to patients and families as assigned, and supervised LPNs and HHAs.
Promoted patient health and independence through teaching and appropriate rehabilitative measures, assisting patients in learning appropriate self-care techniques.
Completed documentation timely and accurately, and regularly communicated patient progress to the clinical manager and care team.
Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Performed wound care, medication administration and IV therapy according to physician orders.
RN, Medical-Surgical
Texoma Medical Center
Denison, TX
02.2018 - 01.2020
Developed individualized action plans based upon assessment findings that included short-term goals and long-term objectives.
Established positive relationships with patients by providing compassionate support during challenging times.
Utilized evidence-based practice guidelines when developing individualized treatment plans.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Educated patients on disease processes, treatments, nutrition, lifestyle modifications, medication adherence, and self-management strategies.
Provided direct patient care for medical-surgical patients with various diagnoses such as heart failure, COPD and diabetes.
Performed wound care, medication administration and IV therapy according to physician orders.
Managed post-operative pain control measures for surgical patients utilizing pharmacological agents.
Behavioral Health Registered Nurse
Carrollton Springs Hospital
Carrollton, TX
06.2017 - 07.2018
Assessed patients for risk of withdrawal symptoms and provided appropriate interventions.
Monitored vital signs to ensure patient safety during detoxification process.
Provided emotional support to help patients cope with anxiety and depression associated with detoxification.
Educated patients on the importance of following a healthy diet and lifestyle after detoxification.
Collaborated with physicians, psychiatrists, social workers, counselors, and other healthcare professionals to develop individualized treatment plans for each patient.
Administered medications as prescribed by physician to reduce withdrawal symptoms or cravings during detoxification period.
Assisted in crisis intervention when necessary.
Education
Nursing & Social Work
Midwestern State University
Wichita Falls, TX
05-2017
Skills
Clinical assessment
Psychosocial assessment
Healthcare regulations
Medication management
Behavioral health
Utilization review
Care coordination
Collaboration
Certification
RN license 2017
BCLS AHA 2024
Timeline
Inpatient Case Manager
WellMed Medical Management - United Health Group
04.2024 - Current
Hospice Registered Nurse Case Manager
Star City Hospice
10.2023 - 02.2024
Registered Nurse Case Manager, Hospice
Accord Hospice
09.2023 - 04.2024
RN Case Manager
HCA
07.2021 - 12.2021
RN Floor Nurse
Haven Behavioral Hospital
01.2021 - 11.2022
Home Health Registered Nurse Case Manager
Ultimate Home Health & Hospice
01.2021 - 07.2021
RN, Medical-Surgical
Texoma Medical Center
02.2018 - 01.2020
Behavioral Health Registered Nurse
Carrollton Springs Hospital
06.2017 - 07.2018
RN license 2017
BCLS AHA 2024
Nursing & Social Work
Midwestern State University
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