Managed day-to-day business operations with a team of employees.
Consulted with clients to assess needs and propose optimal solutions in their homes.
Trained and motivated employees to perform daily business functions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Designed and made unique cleaning products.
Volunteer Staff Member
Green River House
Greenfield, MA
09.2004 - 09.2006
Established positive relationships with other staff members.
Kept work areas clean and organized to promote efficiency.
Greeted clients and guests and assisted with a variety of questions.
Responded sensitively and competently to service clients with diverse backgrounds.
Volunteered to help at events, lead sewing/craft workshops and wrote for and edited the newsletter.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
Teen Director
National Alliance On Mental Illness (NAMI)
Providence, RI
06.2001 - 08.2004
Referred teens and families to resources, educational programs, community agencies and organizations.
Developed, created, and led teen mental health programs.
Demonstrated respect, friendliness and willingness to help.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Front End Cashier
Barnes And Noble
Worcester, MA
06.2000 - 05.2001
Greeted customers and responded to requests for information.
Helped customers complete purchases, locate items and join reward programs.
Reconciled all register tills at the end of each day.
Education
Bachelor of Science - Environmental Economics
Northland College
Ashland, WI
05.2000
Skills
Teamwork, collaboration, and leadership
Effective communicator
Efficient, organized, attention to detail
Additional Information
Very active in the parent teacher organization at Great Falls Middle School/Turners Falls High School organizing and planning successful school events.