Summary
Overview
Work History
Education
Skills
Timeline
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Abbey Brasher

Nashville,TN

Summary

Proven Manager with a track record of enhancing customer satisfaction and team performance at Sage and Serpent Tattoo. Skilled in relationship management and retail sales, adept at resolving conflicts and fostering a culture of continuous learning. Licensed esthetician with expertise in skincare, elevating client experiences through personalized consultations.

Overview

12
12
years of professional experience

Work History

Manager

Sage and Serpent Tattoo
01.2020 - 06.2023
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Manager

Elegance Perfumes
04.2011 - 03.2016
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established team priorities, maintained schedules and monitored performance.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Makeup Artist

MAC Cosmetics
08.2011 - 07.2013
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Education

Esthetics -

Paul Mitchell The School
Hendersonville, TN
04.2024

Skills

  • [State] licensed esthetician
  • Excellent team player
  • Relationship building and management
  • Retail Sales
  • Skincare product knowledge

Timeline

Manager

Sage and Serpent Tattoo
01.2020 - 06.2023

Makeup Artist

MAC Cosmetics
08.2011 - 07.2013

Manager

Elegance Perfumes
04.2011 - 03.2016

Esthetics -

Paul Mitchell The School

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Abbey Brasher