Abbey Fernandez
Roseville,CA
Summary
I have a amazing leadership skills and work great with everyone. I can quickly adapt to changing environments, resolves conflicts effectively, and satisfy many needs. I often work with special need student and hold a high reputation and many respect me. I am a president of a very big club in my school and run many things with that. I remain positive under times of stress and conflicts.
Overview
4
4
years of professional experience
Work History
Babysitter
Many Families
01.2022 - Current
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Guest Services Staff Member
TopGolf
10.2024 - 07.2025
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained clean and organized front desk areas to uphold polished company image.
- Handled customer complaints to satisfy and retain guests.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Kept server areas clean and stocked to increase efficiency.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
In Highschool Currently -
West Park High School
Roseville, CASkills
- Routine management
- Behavior monitoring
- Child safety procedures
- Reservation management
- Exceptional communication
- Lobby oversight
- Credit and cash payments
- Registration processing
- Teamwork
- Flexibility
- Leadership
Timeline
Guest Services Staff Member
TopGolf
10.2024 - 07.2025
Babysitter
Many Families
01.2022 - Current
In Highschool Currently -
West Park High School