Summary
Overview
Work History
Education
Skills
Certification
Generic
Abbey Morgan

Abbey Morgan

Palatine,IL

Summary

Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Hair Stylist

L’Auberge
09.2024 - Current
  • Achieved business growth by providing excellent customer service, ensuring customer loyalty and retention.
  • Consistently achieved personal and saloon sales goals by upselling products to meet individual needs.
  • Processed payments, entering sales in register for prompt customer service.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.

Freelance Hair & Makeup Artist

Big Day by Abbey
01.2014 - Current
  • Implement and maintain industry standards, trends, and techniques to deliver optimal aesthetics services to every client.
  • Demonstrate makeup and skin care on clients.
  • Perform full service makeup applications.
  • Provide consultations to understand client's desired outcome.
  • Manage full stock of inventory and sanitize makeup tools to migrate risk of infection, ensuring COVID protocols.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Foster relationship with clients through consistent delivery of requested services and exceptional results.
  • Obtain new clients through effective marketing and referral requests.
  • Educate clients on products and self-maintenance for healthy hair based on needs and preferences.
  • Ensure consistent top customer service by developing website and brand.
  • Recognized as most requested artist for Diem Angie Beauty in 2019.
  • Abbey, can you provide the contributions you were responsible for
  • Anything that we can measure with $, %, or # would work great!

Hair Stylist

Great Clips
09.2023 - 09.2024
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.

Style Bar Manager

Arch Apothecary
11.2012 - 03.2016
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Recruited and hired top talent to maintain a skilled and diverse team of stylists.

Education

Bachelors - Business Management

Robert Morris University
Chicago, IL

Associate of Arts - undefined

Illinois Central College
East Peoria, IL

Cosmetologist License - Cosmetology

Douglas J AVEDA Institute
Chicago, IL
10-2012

Skills

  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Detail-orientated
  • Customer consultation
  • Schedule management
  • Highly motivated self-starter
  • Hair extensions
  • Men and women haircuts
  • Strong leader
  • Highlights and lowlights
  • Customer education

Certification

Cosmetology License in Cosmetology, Douglas J Aveda Institute Chicago - Chicago, IL

Similar Profiles

CREATE PROFILE