Ebony Bittle-Louis
Charlotte ,NC
Summary
Dynamic owner and hair stylist with a proven track record at Her Touch Beauty Box, excelling in customer relations and small business operations. Enhanced client satisfaction through exceptional service and relationship building, while expertly managing financial aspects, including budgeting and reporting. Committed to fostering repeat business and referrals through effective communication and operational efficiency.
Overview
13
13
years of professional experience
Work History
Owner/ Hair Stylist
Her Touch Beauty Box
11.2011 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Northmecklenburg High School
Huntersville, NCCosmetology
Empire Beauty School
Charlotte, NCGED
Central Piedmont Community College
Charlotte, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Quick learner
- Appointment scheduling
- Client consultation
- Hair styling techniques
- Customer consultation
- Schedule management
- State licensed cosmetologist
- Hair extensions
- Natural hair care
- Customer education
- Hair analysis
- Appointment coordination
- Styling tools
- Outstanding client retention
- Thermal styling
- Hair straightening
- Continuing education
- Sanitation practices
- Hair maintenance expert
- Scalp treatments
- Eyebrow styling
Timeline
Owner/ Hair Stylist
Her Touch Beauty Box
11.2011 - Current
Northmecklenburg High School
Cosmetology
Empire Beauty School
GED
Central Piedmont Community College
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