Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Abbey Ohlsen

Arlington,VA

Summary

Dedicated professional with expertise in office management, optimizing remote operations, and supporting hybrid teams. Proven success in managing workplace logistics, executing events, and ensuring compliance. Skilled in building strong relationships with clients and internal stakeholders, and known for effective cross-functional collaboration. Proficient in Microsoft Office, Zoom, and Slack, with a strong ability to support productivity in distributed environments. Brings a unique background in cosmetology, offering a well-rounded perspective on client service, aesthetics, and creating welcoming environments.

Overview

11
11
years of professional experience

Work History

Workplace Solutions Specialist

Excella, Inc.
Arlington, VA
10.2017 - 05.2025
  • Manage Excella’s physical office space in a hybrid environment, ensuring consistent support and functionality regardless of onsite presence.
  • Provide remote and onsite logistics support for Excella’s HQ including event support, visitor access, building requests, and facilities needs.
  • Serve as primary point of contact for incoming communications; answer and screen phone calls to ensure prompt, accurate routing and resolution.
  • Professionally welcome and register visitors and clients, ensuring a positive first impression and adherence to security protocols.
  • Maintain and organize breakrooms and supply areas by taking regular inventory of snacks, beverages, and office supplies; ensure timely ordering, restocking, and cleanliness to support a comfortable and efficient workplace.
  • Work closely with building management to place, track, and follow up on facilities requests, ensuring timely resolution of maintenance issues and alignment with office needs.
  • Support the Digital HQ by maintaining workplace systems and communication platforms that enable remote collaboration.
  • Sourced and implemented workplace tools supporting distributed and hybrid teams, including virtual reservation systems and front desk assistance solutions to streamline operations and enhance remote collaboration.
  • Coordinate technology resources and physical spaces to support in-person and virtual collaboration.
  • Managed end-to-end coordination of workplace and firmwide events, including logistics, vendor relationships, and post-event analysis.
  • Collaborate on engagement initiatives to connect remote employees and foster community.
  • Ensure workplace compliance with labor laws, state registrations, and safety regulations.
  • Maintain accurate records of policies and compliance needs for operational continuity.
  • Performed remote and in-person notarial acts for office personnel to streamline operations and enhance service delivery.

Cosmetologist

Hairlines
Iron Mountain, MI
11.2014 - 02.2017
  • Delivered high-quality hair and grooming services tailored to individual client needs in a dynamic, fast-paced environment.
  • Cultivated loyal clientele by providing exceptional service, strong listening skills, and consistent results.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Independently managed daily scheduling, POS transactions, and rebooking to maximize productivity.
  • Maintained strict sanitation standards and ensured full compliance with state regulations.
  • Oversaw product inventory and merchandising displays.
  • Demonstrated adaptability and interpersonal agility — skills that now translate into customer support and workplace engagement in a remote setting.

Education

Associate of Arts - Cosmetology

Northern Michigan University
Marquette, MI
08.2014

Skills

  • Remote Office & Workplace Operations
  • Event Planning & Engagement Support
  • Workplace Compliance & Safety Coordination
  • Digital Workplace & Hybrid Tools
  • Phone Call Screening & Frontline Communication
  • Cross-Functional Team Collaboration
  • Office & Vendor Management
  • Security Management
  • Client Service & Communication
  • Cosmetology & Personal Care
  • Scheduling, Coordination, & Inventory Management
  • Client Relationship Building
  • Adaptability & Initiative
  • Data Entry
  • Remote & Traditional Notary Public
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Zoom
  • Slack

Timeline

Workplace Solutions Specialist

Excella, Inc.
10.2017 - 05.2025

Cosmetologist

Hairlines
11.2014 - 02.2017

Associate of Arts - Cosmetology

Northern Michigan University

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