Temitope Iyi-Eweka
Brooklyn,NY
Summary
Workplace Experience & Events Specialist with 10+ years of experience supporting workplace operations, coordinating events and catering, and delivering exceptional guest experiences in fast-paced hospitality environments. Known for strong communication, proactive problem-solving, and creating welcoming, organized environments where employees, guests, and stakeholders feel supported.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Workplace Experience Specialist
Dos Caminos
New York, USA
04.2022 - Current
- Delivered exceptional front-of-house service, enhancing guest satisfaction in a welcoming, professional environment.
- Build lasting relationships with guests through exceptional customer service, contributing to repeat business.
- Resolve guest concerns with professionalism, maintaining positive experiences for guests and team members.
- Collaborated with team members to streamline day-to-day operations, ensuring consistent service excellence.
- Supported daily workplace operations by effectively managing competing priorities in a fast-paced environment.
- Train and onboard new team members, ensuring a smooth transition into company culture and operational procedures.
Event & Catering Coordinator | Workplace Experience Specialist
Dinosaur Bar-B-Que
Brooklyn, USA
07.2013 - 11.2021
- Coordinated event logistics, managing timelines, vendor communication, and on-site support to ensure smooth operations.
- Anticipated guest and client needs, resolving issues swiftly to uphold high-quality event experiences.
- Supported catering operations for corporate and private events, achieving seamless execution from setup to breakdown.
- Managed multiple priorities in a fast-paced environment while maintaining professionalism and attention to detail.
- Collaborated with cross-functional teams to deliver exceptional service and successful event execution.
Office Operations Support
Old Navy
Brooklyn, USA
10.2017 - 07.2019
- Supported daily operations while delivering exceptional customer service in a fast-paced retail environment.
- Processed customer transactions and orders accurately using internal systems.
- Coordinated product deliveries while maintaining efficient operational workflow.
- Collaborated with leadership and team members to support daily business objectives.
- Maintained knowledge of company policies, promotions, payment procedures, and exchange guidelines to assist customers and coworkers.
- Served as a reliable resource by providing accurate information on products, services, and company procedures.
Education
Bachelor of Arts - Sociology
Brooklyn College
Brooklyn,NY08-2026
Skills
- Event coordination
- Workplace Operations
- Office Operations
- Customer Service Excellence
- Customer experience
- Cross-team collaboration
- Vendor Coordination
- Administrative Support
- Google Workspace
- Microsoft Office
- POS Systems
- Problem Solving
- Conflict Resolution
- Detail-Oriented
Certification
Google Project Management Certificate, In Progress
Timeline
Workplace Experience Specialist
Dos Caminos
04.2022 - Current
Office Operations Support
Old Navy
10.2017 - 07.2019
Event & Catering Coordinator | Workplace Experience Specialist
Dinosaur Bar-B-Que
07.2013 - 11.2021
Bachelor of Arts - Sociology
Brooklyn College