Detail-oriented Workplace Coordinator experienced in mail distribution, meeting support, and onsite vendor supervision. Enhanced team collaboration and streamlined workflows through effective project coordination and resource management. Demonstrated leadership and organizational skills in administrative management, consistently achieving project goals while maintaining strong client and staff relationships.
Overview
32
32
years of professional experience
Work History
WORKPLACE EXPERIENCE COORDINATOR
CBRE, INC/BOOZ | ALLEN | HAMILTON
11.2013 - 05.2025
Maintain all conference rooms, collaboration rooms, and hoteling leadership offices in optimal condition
Ensure hoteling spaces are equipped with company’s standard equipment and monitor overstock equipment
Enter daily tasks in Experience Insight, monitor tool focused on client experience
Perform daily facility walks, if needed, enter work orders in property management portal or internal work order systems
Assist client with entering helpdesk tickets when technical assistance is needed
Take inventory, order and monitor office supplies, and complete stocking
Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Trained team members on new hotel services and products to support promotional efforts.
Organized spaces, materials and catering support for internal and client-focused meetings.
DISTRIBUTION SERVICE
BOOZ | ALLEN | HAMILTON
08.1993 - 11.2013
Maintained supply room organization and replenished office supplies as needed
Hand Scanned and signed packages upon arrival
Sort incoming mail and packages by department or recipient and distribute them accordingly
Delivered packages to company’s neighboring buildings daily
Proficient in the use of PB Handheld scanners, PB postal Meter, software (FedEx, UPS, USPS, and BOL)
Upkept mail cabinet organization ensuring it met distribution center standard
Kept accurate records of incoming and outgoing mail
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Implemented and developed customer service training processes.
Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Conducted research to address shipping errors and packaging mistakes.