Isabella Butler
Pickerington
Summary
Resourceful Project Manager with 7 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Workplace Solutions Project Manager
Office moving alliance
03.2023 - Current
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
- Increased productivity by collaborating with management to develop process improvements.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Recruitment Consultant
Amazon Fulfillment Center Tours
01.2021 - 03.2022
- Built high-performing teams through targeted recruitment, training, and professional development programs.
- Improved recruitment process efficiency by implementing new technology and strategies.
- Organized career fairs and recruitment events to attract top talent.
- Increased patient recruitment by developing targeted marketing materials and strategies.
- Managed a diverse portfolio of recruitment initiatives, successfully diversifying the student population.
UPS Account Coordinator
CBRE
09.2018 - 08.2020
- Presented the executive team with carrier performance metrics and monthly cost reports
- Provided information about assistance and timeframes to over 50 daily caller requests
- Was in charge of receiving incoming stock and delivering it to designated locations
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
- Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
- Streamlined communication between clients and internal teams for seamless project execution.
Account Specialist
HKT Teleservices
08.2017 - 10.2018
- Dealt with a wide range of customer service, operational, and administrative tasks every day
- Achieved top performance by strategically adapting to a rapidly changing, competitive environment
- Analyzed customer data to identify problems, develop potential solutions, and e nsure high-quality service
- Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities
- Customer inquiries were handled via phone, email, and web-based platforms
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
Education
Associate of Science - Business Management
Colorado Christian University
Denver, CO05-2024
Associate of Science - Radiation Biology
Columbus State Community College
Columbus, OH01.2020
Skills
- MS Office
- Budgets
- Warehouse operations
- Manufacturing operations
- Service coordination
- Problem resolution
- Routing orders
- Schedule management
- Global logistics
- Dispatching field personnel
- Human Resources
- Presentation Skills
- Business Development
- Proposal Writing
- Recruiting
- Salesforce
- Budgeting
- CRM Software
Certification
State Tested Nursing Assistant
Timeline
Workplace Solutions Project Manager
Office moving alliance
03.2023 - Current
Recruitment Consultant
Amazon Fulfillment Center Tours
01.2021 - 03.2022
UPS Account Coordinator
CBRE
09.2018 - 08.2020
Account Specialist
HKT Teleservices
08.2017 - 10.2018
Associate of Science - Business Management
Colorado Christian University
Associate of Science - Radiation Biology
Columbus State Community College
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