Abbey Turner
Wilmington,NC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Eastern Metal Works Inc.
2020.08 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels as well as adjusting inventory counts.
- Executed record filing system to improve document organization and management.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Managed paper and electronic filing systems by routing various documents and taking messages.
- Created and maintained databases to track and record customer data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Developed and maintained positive relationships with clients to maximize collections.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel and Zoho Books software to manage invoices and payments.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Assisted manager in formulating year-end financial reports to determine financial performance of companies.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Compiled monthly, quarterly and annual profit and loss statements and balance sheets.
Camp Counselor
4-H Summer W.O.W
2016.06 - 2019.08
- Responded swiftly to emergency situations, assessing injuries and administering first aid.
- Assisted in leading groups of up to 60 children safely through a variety of camp activities.
- Fostered environment focused on learning and teamwork, demonstrating positive behaviors and ways to accomplish shared goals.
- Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, hobbies, and community outreach.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted with maintenance and upkeep of grounds to promote clean and safe environment.
- Resolved conflicts that arose by listening to complaints and finding appropriate solutions.
Education
Associate of Arts -
Cape Fear Community College
Wilmington, NC12.2022
Skills
- Customer Service
- Data Entry Documentation
- Business Writing
- Administrative Support
- Communications Expertise
- Records Management
- Accounts Payable/Accounts Receivable/Account Balancing
- Collating and Filing
- Office Support
- Multitasking
- Operations support
- Task prioritization
- Proficient in Excel Spreadsheets/ Word Documents/ Powerpoint
Timeline
Administrative Assistant
Eastern Metal Works Inc.
2020.08 - Current
Camp Counselor
4-H Summer W.O.W
2016.06 - 2019.08
Associate of Arts -
Cape Fear Community College
Similar Profiles
Kimit TrotmanKimit Trotman
Operations Manager at Eastern Metal WorksOperations Manager at Eastern Metal Works
Lawrence CooperLawrence Cooper
NF Supervisor at Eastern Metal RecyclingNF Supervisor at Eastern Metal Recycling
Jerry ManshackJerry Manshack
Operations Assistant Manager at Eastern Metal Supply Inc.Operations Assistant Manager at Eastern Metal Supply Inc.