Abbey Turner
Wilmington,NC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Eastern Metal Works Inc.
6748 Market Street Ste.4 Wilmington, NC 28405
08.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels as well as adjusting inventory counts.
- Executed record filing system to improve document organization and management.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Managed paper and electronic filing systems by routing various documents and taking messages.
- Created and maintained databases to track and record customer data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Developed and maintained positive relationships with clients to maximize collections.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel and Zoho Books software to manage invoices and payments.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Updated accounting ledgers and journals to balance statements and maintain consistent records.
- Assisted manager in formulating year-end financial reports to determine financial performance of companies.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Compiled monthly, quarterly and annual profit and loss statements and balance sheets.
Camp Counselor
4-H Summer W.O.W
Newland, NC
06.2016 - 08.2019
- Responded swiftly to emergency situations, assessing injuries and administering first aid.
- Assisted in leading groups of up to 60 children safely through a variety of camp activities.
- Fostered environment focused on learning and teamwork, demonstrating positive behaviors and ways to accomplish shared goals.
- Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, camping, hobbies, and community outreach.
- Worked with children of varying age, interest, skill, and developmental levels.
- Assisted with maintenance and upkeep of grounds to promote clean and safe environment.
- Resolved conflicts that arose by listening to complaints and finding appropriate solutions.
Education
Associate of Arts -
Cape Fear Community College
Wilmington, NC12.2022
Skills
- Customer Service
- Data Entry Documentation
- Business Writing
- Administrative Support
- Communications Expertise
- Records Management
- Accounts Payable/Accounts Receivable/Account Balancing
- Collating and Filing
- Office Support
- Multitasking
- Operations support
- Task prioritization
- Proficient in Excel Spreadsheets/ Word Documents/ Powerpoint
Timeline
Administrative Assistant
Eastern Metal Works Inc.
08.2020 - Current
Camp Counselor
4-H Summer W.O.W
06.2016 - 08.2019
Associate of Arts -
Cape Fear Community College