Abbey White
Aledo,TX
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Professional hospitality worker prepared for this role. Experience in delivering exceptional guest service, ensuring customer satisfaction, and maintaining clean and organized dining environment. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with friendly and approachable demeanor.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Hooters Inc.
Fort Worth, TX
06.2025 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed food and beverage orders efficiently, maintaining accuracy during peak hours.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Shift Lead Manager
HTeaO
Weatherford, TX
08.2023 - 10.2025
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Set overall vision and provided team leadership.
- Coordinated team schedules to optimize shift coverage and enhance customer service.
- Led team meetings to communicate goals, provide feedback, and drive motivation.
Team Member
Firehouse Subs
Stephenville, TX
02.2025 - 05.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Established welcoming atmosphere by greeting each guest warmly.
Crew Member
HTeaO
1206 Main St, Weatherford, TX
03.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared drinks, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Became familiar with products to answer questions and make suggestions.
Animal Shelter Volunteer
Weatherford Whiskers
807 E Park Ave, Weatherford, TX
02.2022 - 03.2023
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Kept animals healthy and socialized by providing regular exercises and exposure.
- Assisted with adoption process by providing information about animals to potential adopters.
- Attended community events to promote pet adoption and responsible pet ownership.
Education
Bachelor of Arts - Criminal Justice
Tarleton State University
Stephenville, TX05-2028
High School Diploma -
Aledo High School
1000 Bailey Ranch Road06-2024
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Customer focus
- Attention to detail
- Conflict resolution
- Coaching and mentoring
Product Promotion
Relationship Building
Workplace Efficiency & safety
Team motivation
Energetic and Enthusiastic
Opening and closing procedures
Accurate money handling
Excellent communication
Strong multitasking
POS system operation
Languages
American Sign Language
Limited Working
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Customer focus
- Attention to detail
- Conflict resolution
- Coaching and mentoring
Timeline
Wait Staff Member
Hooters Inc.
06.2025 - Current
Team Member
Firehouse Subs
02.2025 - 05.2025
Shift Lead Manager
HTeaO
08.2023 - 10.2025
Crew Member
HTeaO
03.2023 - 08.2023
Animal Shelter Volunteer
Weatherford Whiskers
02.2022 - 03.2023
Bachelor of Arts - Criminal Justice
Tarleton State University
High School Diploma -
Aledo High School