Abbey Yuncer
Roosters
Bowling Green,KY
1
Language
1
Certification
2027
years of professional experience
Energetic and customer-focused individual with natural ability to connect with people and provide top-notch service. Possesses good understanding of fast-paced environments and effective communication skills. Committed to ensuring positive customer experiences and adding value to team.
Work History
Sonic Carhop
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
Server
4 Months- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Collaborated with kitchen staff to facilitate timely order delivery.
- Managed cash transactions accurately and efficiently during busy shifts.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Resolved guest concerns promptly, enhancing overall customer satisfaction levels.
- Participated in team meetings to discuss service improvements and operational efficiency initiatives.
Teller Manager
6 Months- Supervised daily operations and cash management for teller team.
- Trained and mentored tellers on customer service best practices.
- Ensured compliance with banking regulations and internal policies.
- Coordinated scheduling and staffing to optimize service levels.
- Addressed customer inquiries and escalated issues.
- Resolved customer inquiries and escalated issues as necessary.
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
Bank Teller
1 Year 7 Months- Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Delivered exceptional customer service by addressing inquiries, resolving issues, and recommending suitable bank products
- Managed a high volume of customer interactions while maintaining professionalism and courtesy at all times
- Promoted bank products and services to customers based on their financial needs and goals
- Collaborated with team members to meet branch sales targets through effective cross-selling of bank products
- Maintained up-to-date knowledge of banking policies and regulations to ensure accurate information delivery to customers
- Handled confidential customer information securely in accordance with privacy guidelines
Hostess
1 Year 6 Months- Greeted and seated guests promptly, ensuring a positive first impression.
- Managed reservation system efficiently to optimize seating arrangements.
- Assisted in training new staff on customer service protocols and menu knowledge.
- Collaborated with kitchen and waitstaff to ensure timely food delivery.
Education
High school diploma or GED
high school student
Skills
Excellent customer service
Customer service
Guest satisfaction
Good communication
Customer satisfaction
Teamwork and collaboration
Attention to detail
Customer satisfaction
Quick learner
Eagerness to learn
Friendly attitude
Memory retention
Certification
Driver's License
Languages
English
Additional Information
Authorized to work in the US for any employer
Timeline
Server
Roosters
04.2026 - CurrentRead More
Teller Manager
FirstBank
10.2025 - 04.2026Read More
Bank Teller
FirstBank
09.2024 - 04.2026Read More
Hostess
Roosters Wings
01.2022 - 07.2023Read More
Sonic Carhop
Sonic Drive-In
Read More
south warren high school
High school diploma or GED
Read More