Abbi Tressler
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Experienced in customer service and multitasking, I have developed my skills in a fast-paced work environment. Demonstrating the ability to manage multiple responsibilities while maintaining a positive and professional attitude. Eager to transition into a new field to leverage expertise in effective communication and team collaboration. Confident in excelling in this new endeavor with three years of catering class experience.
Overview
5
5
years of professional experience
3
3
Catering
3
3
Retail
Work History
Liquor Store Associate
Gopuff
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Solved customer challenges by offering relevant products and services
- Increased sales by offering advice on purchases and promoting additional products
- Processed product returns and assisted customers with other selections
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Loaded and unloaded merchandise using ladder
- Prepared large cash deposits with zero discrepancies
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated
- Received payments by cash, credit and personal check and remitted correct change
- Greeted customers, helped locate merchandise and suggested suitable options
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Stocked merchandise, clearly labeling items, and arranging according to size or color
Crew Member
Chipotle
02.2020 - 09.2021
- Efficiently take and prepare customer orders
- Clean and prepare the stations
- Provide excellent customer service and give customers great experiences
- Clean bathrooms every shift
- Maintain high spirits in stressful situations
- Guide new colleagues and help train them
Referee Officiate
Brighton Recreation Center
09.2019 - 03.2020
- Trained and developed new hires in company processes, game knowledge, and customer service
- Maintain a safe and efficient environment for young children and other employees
- Officiate youth sports and kept an enjoyable experience
- Answer parent questions and efficiently solve problems
- Provided first aid and other medical help when needed
Crew Member
Chick-fil-A
02.2019 - 03.2020
- Efficiently take orders and prepare customer food
- Maintain a clean and safe kitchen environment
- Solve customer problems and provide customer service
- Expedite food orders
- Organize my work station every day
- Help take inventory
- Handle cash, count cash drawers with zero discrepancies
- Clean bathrooms every shift, keep the store clean
Rapids Youth Coach
08.2019 - 11.2019
- Assist head coaches with guiding activities and drills
- Maintain a safe and fun environment for young children
- Answer parent questions and efficiently solve problems
- Provided first aid and other medical help when needed
- Help children develop motor and mental skills
Seasonal Lifeguard
Waterworld
05.2019 - 08.2019
- Maintain a safe and efficient environment for myself, children, adults and other employees
- Provided an exciting environment and maintain high energy
- Answered guests questions and provided the appropriate personnel
- Keep a clean and safe work area
- Assist management with closing down my station and occasionally the park
Education
Catering
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Stocking and replenishment
- POS system operation
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Order accuracy
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Timeline
Liquor Store Associate - Gopuff
10.2021 - 05.2022
Crew Member - Chipotle
02.2020 - 09.2021
Referee Officiate - Brighton Recreation Center
09.2019 - 03.2020
Rapids Youth Coach -
08.2019 - 11.2019
Seasonal Lifeguard - Waterworld
05.2019 - 08.2019
Crew Member - Chick-fil-A
02.2019 - 03.2020
Prairie View - , Catering
Work Preference
Important To Me
Flexible work hoursCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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