Abbie Dodson
Grouchy Goose
New Braunfels,TX
5
years of professional experience
Dynamic and highly reliable professional with extensive customer service experience at Gruene Harley-Davidson. Proven ability to enhance customer satisfaction through strong multitasking and product knowledge. Recognized for effectively processing transactions and resolving inquiries, contributing to a seamless shopping experience and increased sales. Outgoing team player dedicated to delivering exceptional service.
Work History
Bartender
6 Months- Prepared cocktails and mixed drinks according to standard recipes and guest preferences.
- Processed orders through POS system, accurately handling cash and card transactions.
- Verified guest identification to support alcohol service compliance and responsible serving.
- Recommended beverages based on menu knowledge, flavor profiles, and customer preferences.
Motorclothes Associate
2 Years 5 Months- Assisted customers with motorcycle apparel, riding gear, and accessory selections.
- Recommended size and fit options based on product knowledge and styling needs.
- Processed sales transactions accurately through point-of-sale system.
- Kept sales floor displays organized and replenished merchandise promptly.
- Handled special orders and shared product availability updates with customers.
- Answered customer questions about materials, features, and proper gear care.
- Supported fitting room operations and kept merchandise neat and easy to access.
- Participated in product training sessions to stay current on latest Motorclothes trends and technologies, strengthening sales knowledge.
- Delivered strong customer service by responding quickly to inquiries, resolving issues, and offering informed product guidance.
- Streamlined returns by handling exchanges and refunds in line with company policies, reducing loss for business.
- Worked with team members to support promotional events, increasing store traffic and sales.
- Improved shopping experience by keeping store environment clean and organized at all times.
- Raised customer satisfaction through personalized support in selecting suitable Motorclothes and accessories.
- Helped maintain appealing store presentation through regular merchandising tasks and strong product placement.
Cashier/Customer Service
2 Years 7 Months- Processed guest orders accurately at POS while maintaining friendly, efficient service.
- Handled cash, card, and mobile payments with attention to accuracy and secure reconciliation.
- Supported front counter operations by coordinating orders and communicating clearly with kitchen team.
- Delivered prompt guest assistance, resolving order questions and maintaining positive dining experiences.
Education
No Degree
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Accomplishments
Trained in financing, got promoted to trainer then shift lead
Timeline
Bartender
Grouchy Goose
05.2026 - CurrentRead More
Motorclothes Associate
Gruene Harley-davidson
05.2024 - 10.2026Read More
Cashier/Customer Service
Chick-fil-a Westpointe
09.2021 - 04.2024Read More
New Braunfels Highschool
No Degree
Read More