Summary
Overview
Work History
Education
Skills
References
Timeline
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Abbie Fuller

Wasilla,AK

Summary

I am currently a 911 call taker at the MATCOM dispatch center, a position that has strengthened my ability to remain calm under pressure, communicate clearly, and make thoughtful decisions. I am also pursuing a degree focused on physical therapy. My long-term goal is to help others build strength, prevent injury, and develop lifelong wellness habits.

Overview

7
7
years of professional experience

Work History

Call Taker

MATCOM
Wasilla, AK
12.2023 - Current
  • Answered emergency and non-emergency calls while maintaining calm, professional communication under pressure.
  • Gathered critical information quickly and accurately to support emergency response teams.
  • Demonstrated strong decision-making, multitasking, and situational awareness skills.
  • Maintained detailed documentation, followed strict protocols, and adhered to confidentiality standards.
  • Provided reassurance and clear direction to callers during stressful situations.

Middle School Girls Basketball Coach

Redington Jr./Sr. High School
Wasilla, AK
09.2023 - 02.2024
  • Planned and led team practices focused on skill development, teamwork, and sportsmanship.
  • Taught fundamental basketball skills while encouraging confidence, and positive attitudes.
  • Supervised student-athletes during practices, games, and team events.
  • Fostered a supportive and inclusive team culture, emphasizing effort, respect, and growth.
  • Modeled leadership, accountability, and positive behavior for student-athletes.

Administrative Assistant

Denali Gymnastics & Fitness
Wasilla, AK
01.2021 - 12.2023
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled gym communications; answered phone calls, email inquiries, and in person questions.
  • Maintained inventory in supply closet to prevent shortages.
  • Updated details in company database by keying in customers contacts and client profile information.
  • Process payments and manage other billing details.

Daycare/Sunday School Classroom Aide

Anchor Point Church
Wyoming, MI
09.2020 - 12.2020

I was part of a team that ran all aspects of childcare in a daycare setting. I helped facilitate both educational and playtime activities.

Front Desk Associate

Alaska Chicks. Co
Wasilla, AK
07.2019 - 08.2020

Greeted and welcome all guests, rang up transactions and balanced daily register. Responsible for cleanly presentation of the store at all times and assisted with restocking merchandise and creating displays.

Education

High School Diploma -

Redington Jr./Sr. High School
Wasilla, AK
05-2020

Some College (No Degree) - Exercise Science

Grace Christian University
Wyoming, Michigan

Some College (No Degree) - Physical Therapy Assistant

University of Alaska Anchorage
Anchorage, AK

CPR & First Aid Certification

Butte Fire Department
Wasilla, AK
10-2025

Field Training Officer

Department of Public Safety
Anchorage, AK
04-2025

Crisis Intervention Team

CIT International
10-2025

Skills

Responsible and reliable

Strong communication skills

Positive attitude and calm demeanor

Motivated

Hard worker who manages time well

Fast learner with a strong attention to detail

Excellent conflict resolution and problem solving

References

Michelle Lecours (907) 602-3930

Amy French (907) 715-8236

Margie Palmberg (907) 315-9256

Timeline

Call Taker

MATCOM
12.2023 - Current

Middle School Girls Basketball Coach

Redington Jr./Sr. High School
09.2023 - 02.2024

Administrative Assistant

Denali Gymnastics & Fitness
01.2021 - 12.2023

Daycare/Sunday School Classroom Aide

Anchor Point Church
09.2020 - 12.2020

Front Desk Associate

Alaska Chicks. Co
07.2019 - 08.2020

High School Diploma -

Redington Jr./Sr. High School

Some College (No Degree) - Exercise Science

Grace Christian University

CPR & First Aid Certification

Butte Fire Department

Some College (No Degree) - Physical Therapy Assistant

University of Alaska Anchorage

Field Training Officer

Department of Public Safety

Crisis Intervention Team

CIT International
Abbie Fuller