Abbie Koho
East Grand Forks,Minnesota
Summary
Experienced with leading teams in a fast-paced environment, ensuring smooth daily operations. Utilizes strong leadership and communication skills to maintain high standards and address challenges—track record of fostering team collaboration and achieving consistent results. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
4
4
years of professional experience
Work History
Shift Lead Supervisor
Insomnia Cookies
11.2023 - Current
- Customer and food service
- Late night shifts
- Handling cash register, counting money, making nightly deposits, and completing financial paperwork
- Baking and handling desserts
- Supervising employees
- Cleaning and maintaining the store
- Trained new employees and delegated daily tasks and responsibilities.
Associate Manager
An Elegant Affair
04.2023 - 01.2024
- Retail customer service
- Handling cash register, counting money, making deposits
- Opening and closing the store
- Setting up and tearing down wedding events
- One on one dress/tux fitting appointments with clients
Manager
Claire's
01.2023 - 05.2023
- Retail customer service
- Ear piercing
- Stocking, cleaning, and maintaining the store
- Supervising employees
- Running the till, handling money and deposits
Employee
Northern Air
03.2022 - 09.2022
- Scooping ice cream
- Supervising children, monitoring safety
- Operating laser tag and complicated technology
- Customer service and running the till
- Worked effectively in fast-paced environments.
Barista
Starbucks
08.2020 - 06.2021
- Customer service
- Running till and the drive through
- Making hot and cold beverages
- Handling food and desserts
Education
Bachelor of Liberal Arts -
Northland Community And Technical College
East Grand Forks, MNSkills
- Managerial experience
- Barista experience
- Customer service experience
- Handling Cash
- People skills
- Cleaning skills
- Friendly and positive attitude
- Creative problem solving
- Customer service focus
- Employee training
- Conflict resolution
Timeline
Shift Lead Supervisor
Insomnia Cookies
11.2023 - Current
Associate Manager
An Elegant Affair
04.2023 - 01.2024
Manager
Claire's
01.2023 - 05.2023
Employee
Northern Air
03.2022 - 09.2022
Barista
Starbucks
08.2020 - 06.2021
Bachelor of Liberal Arts -
Northland Community And Technical College
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