ABBIE SMITH
Sioux City,IA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. With a strong background as a Senior Production Planner with success in supporting production operations and supply chain management. Highly adept and detail-oriented in developing production schedules, promoting operational efficiency, managing inventory and coordinating logistics. Proven history of managing complex production schedules aligned with sales forecasting and customer order deadlines. Prior to this experience, I was detail-oriented clerk with proven history of streamlining processes and delivering valuable administrative support. Prioritized deadlines and adherence with timely responses to complex production concerns.
Overview
10
10
years of professional experience
Work History
Accounting Assistant
Sterling Computers
North Sioux City, SD
12.2023 - 09.2024
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Streamlined invoice processing, reducing payment turnaround time with efficient data entry.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Enhanced accuracy of financial reports by meticulously reviewing and reconciling accounts.
Senior Production Planner
Tyson Fresh Meats
800 Stevens Port Dr, Dakota Dunes, SD
02.2021 - 08.2023
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
Distrubution Admininstrator
Tyson Fresh Meats
800 Stevens Port Dr, Dakota Dunes, SD
12.2018 - 03.2021
- Compassionate
- Efficient and reliable team player
- Adaptable learner
- Creative problem solving
- Organizational skill, Advised regarding delays and special circumstances
- Generated department orders and accompanying documentation
- Answered customer telephone calls promptly and in an appropriate manner
- Verified data integrity and accuracy
- Worked directly with departments, clients, and management to achieve success
- Analyzed departmental documents for appropriate distributions and filing
- Responded to customer requests via telephone and email.
Load Planner
Tyson Fresh Meats
800 Stevens Port Dr, Dakota Dunes, SD
08.2017 - 04.2018
- Determined appropriate loads and practical delivery schedule by balancing needs and availability of both drivers and clients.
- Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
- Oversaw freight preparation to keep regulations and client requirements satisfied.
- Communicated with management and customers by tracking, auditing and troubleshooting operational issues.
Head Bartender
Hard Rock Casino
02.2015 - 06.2016
- Processed orders on a computerized Point of Sale system
- Upheld strict cash handling procedures
- Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
Education
Associate Degree -
Western Iowa Tech Community College
Sioux City, IACoursework in Anatomy, Physiology and Biology -
Western Iowa Tech Community College
Sioux City, IASkills
- Exceptional communication skills
- Quick learner
- Engaging personality
- Highly reliable
- PowerPoint knowledge
- Microsoft Office proficiency
- Production Oversight
- Invoicing and Billing
- Data Entry
- Customer Service
- Microsoft Excel
Timeline
Accounting Assistant
Sterling Computers
12.2023 - 09.2024
Senior Production Planner
Tyson Fresh Meats
02.2021 - 08.2023
Distrubution Admininstrator
Tyson Fresh Meats
12.2018 - 03.2021
Load Planner
Tyson Fresh Meats
08.2017 - 04.2018
Head Bartender
Hard Rock Casino
02.2015 - 06.2016
Associate Degree -
Western Iowa Tech Community College
Coursework in Anatomy, Physiology and Biology -
Western Iowa Tech Community College