Abbie Tingley
Green City,MO
Summary
Detail-oriented lead receptionist with proven skills in cash handling and record keeping. Successfully managed front desk operations, ensuring smooth patient flow and high levels of client satisfaction while coordinating with veterinary staff.
Overview
2
2
years of professional experience
Work History
Day Supervisor
Tessland
Milan, Missouri
04.2025 - Current
- Assisted patients with daily personal care activities and hygiene.
- Monitored patient health and reported changes to nursing staff.
- Helped patients maintain their independence while providing support when needed.
- Documented client progress and care provided accurately in records.
- Communicated effectively with clients, families, and healthcare teams regularly.
- Prepared meals and snacks according to prescribed diets.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Recorded daily notes about client conditions, treatments provided and progress made.
Lead Receptionist
Lindquist Veterinary Care Center
Kirksville, Missouri
02.2024 - 04.2025
- Managed front desk operations and ensured smooth patient flow.
- Scheduled appointments and coordinated with veterinary staff for services.
- Handled incoming calls and addressed client inquiries promptly.
- Greeted and welcomed visitors, clients, and customers in a friendly and professional manner.
- Provided compassionate support to clients during pet care discussions.
- Managed cash drawers, ensuring proper change distribution and balance.
- Assisted customers with inquiries and resolved issues promptly.
Education
High School Diploma -
Milan C-2
Milan, MO10-2019
CPR Certification
Basic Med 1 Certification
Skills
- Appointment scheduling
- Patient management
- Cash handling
- Record keeping
- Client communication
- Customer service
- Computer skills
- Billing and invoicing
- Deposit preparation
- Expense tracking
- Staff training
- Workflow coordination
Timeline
Day Supervisor
Tessland
04.2025 - Current
Lead Receptionist
Lindquist Veterinary Care Center
02.2024 - 04.2025
High School Diploma -
Milan C-2
CPR Certification
Basic Med 1 Certification