Abbigail Butler
Cincinnati,OHIO
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Buffalo Wild Wings. Proven ability to enhance guest engagement and satisfaction through attentive service and effective multitasking. Experienced in cash handling and fostering positive team environments, ensuring operational excellence and a memorable customer experience.
Overview
2
2
years of professional experience
Work History
Server/cook
Buffalo Wild Wings
4801 N Arbor Woods Ct Cincinnati, OH 45248
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Security Guard
Inter-Con Security Systems Inc.
289 Wendel H Ford Blvd Erlanger, KY 41018
04.2024 - 04.2025
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Assistant Manager
Leslie’s Pool Supplies
9796 Colerain Ave Cincinnati, OH 45259
04.2023 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Culinary
Colerain High School
Cincinnati, OH06.2025
Skills
- Guest engagement
- Cash handling
- Exceptional customer service
- Strong work ethic
- Customer service
Timeline
Security Guard
Inter-Con Security Systems Inc.
04.2024 - 04.2025
Server/cook
Buffalo Wild Wings
09.2023 - Current
Assistant Manager
Leslie’s Pool Supplies
04.2023 - 07.2024
Culinary
Colerain High School