Abbigail Cain
New Castle,DE
Summary
Passionate individual with strong leadership, planning, and communication skills. Demonstrates exceptional customer service abilities, utilizing creativity and problem-solving strategies to effectively resolve customer issues. Thrives in high-volume environments and excels at managing work overloads.
Overview
6
6
years of professional experience
Work History
Sales Floor Associate/Cashier
Aldi’s
Wilmington, DE
10.2024 - Current
- Maintained a clean and organized sales floor,contributing to an inviting shopping environment.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers and helped with product questions, selections, and purchases.
Customer Service Cashier
Ross Dress for Less
New Castle, DE
04.2024 - 10.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Fullfilment Center Warehouse Associate
Amazon
New Castle, DE
02.2022 - 04.2024
- Prepared orders for shipment by systematically stowing, packing, and labeling merchandise.
- Member of Amazon Safety Committee, where workplace injuries, health risks, and accidents are reduced with close supervision.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
Sales Associate
Victoria's Secret PINK
Newark, DE
11.2021 - 01.2022
- Provided positive first impressions to welcome customers.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise in high-volume environments.
- Maintained knowledge of weekly ads to better assists customers.
Manager
Popeyes
New Castle, DE
08.2019 - 11.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
High School Diploma -
William Penn High School
New Castle, DE05.2022
Skills
- Excellent Customer Service
- Warehouse Operations
- Product Sales and Promotion
- Teamwork/collaboration
- Interpersonal Communication
- CPR/AED Certified since 2018
- Problem-solving
- Leadership
Timeline
Sales Floor Associate/Cashier
Aldi’s
10.2024 - Current
Customer Service Cashier
Ross Dress for Less
04.2024 - 10.2024
Fullfilment Center Warehouse Associate
Amazon
02.2022 - 04.2024
Sales Associate
Victoria's Secret PINK
11.2021 - 01.2022
Manager
Popeyes
08.2019 - 11.2021
High School Diploma -
William Penn High School