Abbigail Martin
Bentonia,MS
Summary
Dynamic and detail-oriented professional with strong multitasking abilities and a solid work ethic, honed at Annie M’s Cafe. Proven track record in maintaining cleanliness and fostering customer relationships while efficiently operating POS systems. Committed to excellence in service and passionate about continual improvement in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Annie M’s Cafe
Flora, MS
01.2024 - Current
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Front of the House
Chick-fil-A
Ridgeland, MS
07.2023 - 01.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Placed customer orders via drive thru and at register.
- Prepared customer food and drink orders in a fast paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted in cleaning restaurant at end of shift.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
Yazoo County High School
Yazoo City, MSSkills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
- Cleanliness and hygiene
- Supply restocking
- Patron seating
- Strong work ethic
- Table bussing
- Guest seating
- Beverage preparation
Timeline
Wait Staff Member
Annie M’s Cafe
01.2024 - Current
Front of the House
Chick-fil-A
07.2023 - 01.2024
Yazoo County High School