Abbigail Rasband

• Analyze warranty claims and supporting documentation to identify discrepancies, errors, and compliance issues.

• Managed high-volume claim workflows, ensuring accuracy and compliance with established policies and deadlines.

• Researched and resolved complex claim issues by coordinating with customers, internal teams, and external partners to enhance resolution efficiency.

• Prepared and maintained detailed reports to monitor claim status, track outstanding items, identify trends, and assess operational performance.

• Review financial information and reconcile claim payments, adjustments, and account discrepancies.

• Interpret manufacturer policies and communicate requirements while identifying opportunities to improve accuracy and efficiency.

• Processed and reviewed high-volume warranty claims, ensuring accurate documentation and timely submission to minimize payment delays.
• Resubmitted rejected claims, obtained required authorizations, and resolved claim issues to support timely payment.
• Reconciled warranty receivables and monitored outstanding claims, collaborating with accounting staff to pursue payments.
• Maintained detailed service and customer records, ensuring compliance with policy requirements to uphold quality standards.
• Collaborated with team members and departments to streamline claim management and effectively resolve errors.

• Processed warranty claims and supporting documentation, ensuring accurate coding, reporting, and manufacturer compliance.
• Resubmitted rejected warranty claims, secured necessary authorizations, and tracked claims to ensure timely resolution and payment.
• Managed accounts receivable, monitored outstanding balances, and collaborated with accounting staff to resolve unpaid or delayed accounts efficiently.
• Reconciled payments and receivables, researched discrepancies, and maintained accurate financial and customer account records.
• Processed and balanced daily cash and credit card transactions and deposits, ensuring totals matched supporting records.
• Generated and monitored invoices, ensuring accurate billing and payment documentation for streamlined processing.