Abbigail Smith
Enterprise,AL
Summary
Committed and hardworking person with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail.
Overview
6
6
years of professional experience
Work History
Cashier
BBA
Enterprise, AL
08.2022 - 02.2023
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Front Desk Receptionist
Waxing The City
Dothan, AL
06.2022 - 08.2022
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Organized, maintained and updated information in computer databases.
Housekeeper
Shanna Breedlove Rosemary Beach
Panama City, FL
05.2017 - 07.2022
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Polished fixtures to achieve professional shine and appearance.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Hang, cleaned and rehung draperies to maintain freshness.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Associate Degree in Esthetics - Esthetics Technology
Lurleen B Wallace Community College
Andalusia, AL05.2024
Skills
- Complex Problem-Solving
- Product and Service Sales
- Microsoft Office
- POS Systems
- Cash Management
- Critical Thinking
- Customer Service
- Conflict Resolution
Timeline
Cashier
BBA
08.2022 - 02.2023
Front Desk Receptionist
Waxing The City
06.2022 - 08.2022
Housekeeper
Shanna Breedlove Rosemary Beach
05.2017 - 07.2022
Associate Degree in Esthetics - Esthetics Technology
Lurleen B Wallace Community College