Open To Work
Ashley Hayse
Work Preference
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Work History
Cashier
Caseys General Stores Inc
Mount Vernon, Indiana
- Operated cash register and handled cash, credit, and debit transactions securely.
- Processed customer transactions accurately and efficiently at a busy convenience store.
- Assisted customers with product inquiries and recommendations throughout the store.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Collaborated with team members to ensure smooth store operations during shifts.
- Stocked shelves and ensured product displays were visually appealing for customers.
- Completed additional responsibilities assigned by management to improve workflow.
Cashier/Cook
Shell Gas Station
Mount Vernon, IN
- Operated cash register to process customer transactions quickly.
- Processed sales transactions to prevent long customer wait times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained work area and kept cash drawer organized.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers with fuel purchases and convenience store items.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked merchandise and displayed promotional items effectively.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Collaborated with team members to improve store operations and service quality.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Office Cleaner
Frantz building industries
Mount Vernon, IN
- Cleaned and sanitized office spaces, including desks, floors, and restrooms.
- Swept and mopped floors throughout the office building.
- Vacuumed carpets in all areas of the office.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Maintained and sanitized break room and kitchen appliances.
- Disinfected doorknobs, phones and other frequently-touched items.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Gathered and removed trash, placing in appropriate disposal area.
- Managed waste disposal, ensuring proper recycling and environmental compliance.
- Maintained cleaning supplies inventory, reporting shortages to management promptly.
- Collaborated with team members to ensure efficient daily cleaning operations.
- Responded to urgent cleaning requests from staff in a timely manner.
- Assisted in setting up meeting rooms for various events and conferences.
- Dusted ledges, countertops, files, office equipment, desks and walls.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
- Followed company uniform, performance and security policies with every job.
- Followed safety processes for all manual and electric cleaning equipment.
Manager
Arbys Resturant
Mount Vernon, IN
- Oversaw daily operations to ensure smooth restaurant functioning.
- Trained team members on food safety and customer service standards.
- Managed inventory levels to maintain adequate stock and reduce waste.
- Assisted in resolving customer complaints to enhance satisfaction levels.
- Coordinated with suppliers for timely delivery of food items and supplies.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Implemented new processes to improve efficiency in service delivery.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
Education
Mount Vernon High School
Mount Vernon, INSkills
- Point-of-sale operation
- Cash handling
- Sales transactions
- Sales expertise
- Refund handling
- Refunds and exchanges
- Gift card handling
- Daily reporting
- Inventory management
- Retail merchandising
- Upselling techniques
- Customer assistance
- Customer service
- Customer relations
- Effective communication
- Conflict resolution
- Empathy and patience
- Attention to detail
- Problem solving
- Complex problem-solving
- Organizational skills
- Time management
- Time management skills
- Staff training
- Reports and documents
- ID verification
- Safety compliance
- Work ethic
- Sales expertise
- Hospitality and accommodation
- Sales expertise
- Complex problem-solving
Timeline
Cashier
Caseys General Stores Inc
Cashier/Cook
Shell Gas Station
Office Cleaner
Frantz building industries
Manager
Arbys Resturant
Mount Vernon High School