Abbigayle Fontenot
Broussard,LA
Summary
Proficient billing specialist recognized for driving accurate invoicing and effective client relationship management. Committed to leveraging problem-solving skills and teamwork to enhance billing processes and ensure timely payments.
Overview
4
4
years of professional experience
Work History
Billing Specialist
Whitco Supply
Broussard, LA
07.2022 - Current
- Processed and maintained billing records using advanced accounting software.
- Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
- Analyzed customer accounts to ensure accurate invoicing and timely payments.
- Developed streamlined procedures for billing inquiries, improving response times.
- Managed month-end closing activities related to billing and revenue recognition.
- Trained new staff on billing systems and best practices for accuracy in invoicing.
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
Education
Medical Billing And Coding - Medical Billing And Coding
Unitech Training Academy
Lafayette, LA05.2022
High School Diploma -
Lafayette High School
Lafayette, LA05.2019
Skills
- Billing systems and software
- Invoice processing
- Invoice generation
- Decision-making
- Data entry proficiency
- Customer service
- Customer engagement
- Month-end closing procedures
- Relationship building
- Invoicing proficiency
- Research and due diligence
- Team collaboration
- Problem-solving
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Client relationship management
- Analytical thinking
- Conflict resolution
- Dispute resolution
- Data research
- Billing software proficiency
Timeline
Billing Specialist
Whitco Supply
07.2022 - Current
Medical Billing And Coding - Medical Billing And Coding
Unitech Training Academy
High School Diploma -
Lafayette High School