Gina Nguyen
Summary
Highly skilled Billing Specialist with background in managing complex billing systems, ensuring accurate invoicing and maintaining financial records. Strengths include deep understanding of accounting procedures, proficiency in billing software, and ability to handle high volume workloads efficiently. Previous roles involved proactively resolving billing issues, improving internal tracking processes, and contributing to successful audits.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Billing Specialist
Excel Urgent Care
Cypress
04.2025 - Current
- Processed patient billing information in electronic health record systems to ensure timely and accurate claims.
- Reviewed insurance claims for accuracy and completeness prior to submission to minimize denials.
- Communicated with patients regarding billing inquiries and payment plans.
- Verified insurance coverage and identified third-party payers to facilitate billing and enhance reimbursement outcomes.
- Payment processing
Front Desk Agent
Cy-fair chiropractor
Cypress
03.2024 - 04.2025
- Assisted in training new staff on office procedures and customer interaction skills.
- Verified patient insurance information and collected co-payments accurately.
- Assisted patients with completing forms and understanding procedures clearly.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Education
Lone Star College
Houston, TX05-2026
Skills
Detail-oriented Billing Specialist experienced in managing complex billing systems and ensuring accurate invoicing Expertise includes in-depth knowledge of accounting procedures and proficiency in billing software, enabling efficient handling of high-volume workloads Proven ability to resolve billing issues proactively and enhance internal tracking processes
Detail-oriented Billing Specialist experienced in managing complex billing systems and ensuring accurate invoicing Expertise includes in-depth knowledge of accounting procedures and proficiency in billing software, enabling efficient handling of high-volume workloads Proven ability to resolve billing issues proactively and enhance internal tracking processes
Certification
- medical billing specialists
Timeline
Billing Specialist
Excel Urgent Care
04.2025 - Current
Front Desk Agent
Cy-fair chiropractor
03.2024 - 04.2025
Lone Star College