Abby Boyer
Newfane,New York
Summary
Results-driven and well-organized professional with expertise in inventory management and communication. Trained staff and improved customer service, ensuring optimal food presentation and efficient operations. Focused on fostering team collaboration and driving operational success.
Overview
5
5
years of professional experience
Work History
NY
Brookside Restaurant
Newfane , NY
07.2022 - 11.2025
- Communicated with kitchen staff to prioritize and expedite meal preparation.
- Trained new staff on expediting procedures and best practices.
- Managed inventory levels for kitchen supplies and ingredients.
- Monitored quality of food presentation before serving to guests.
- Managed guest inquiries and resolved issues promptly.
- Supported special events by setting up dining arrangements effectively.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Illustrated knowledge of menu and service offerings to educate guests.
New York
Niagara Produce
Lockport, New York
07.2020 - 08.2022
- opening and closing store procedure responsibilities
- Processed customer transactions accurately and efficiently at busy retail location.
- Handled cash, credit, and gift card transactions while ensuring security protocols.
- Trained new cashiers on register operations and customer service practices.
- Managed returns and exchanges according to store policies and procedures.
- Collaborated with team members to manage inventory levels throughout workday
- Maintained cleanliness of checkout area including countertops, registers, windowsills, shelves and floors.
- Stocked shelves with merchandise.
- Answered customer questions and provided store information.
Education
Degree - Environmental Science
Southern New Hampshire University
Hooksett, NH12-2028
Skills
- Inventory management
- Project management
- Risk management
- Environmental assessment
- Customer service
- Team collaboration
- Effective communication
- Staff training
Extracurricular Activities
National Honors Society, 2021-2022 Rainbow Of Help, 2018-2020 New York Seal Of Biliteracy, 2021-2022 Leos Club
Volunteer Experience
- Tutored Newfane students in all subjects, 2020
- Baking and selling food for Rainbow of Help, 2019
- Beautify Newfane
- St. Andrew's Episcopal Church Lenten Fish Fry
- Leos Club Events, 2014-2018
- Newfane United Methodist Church Chiavetta's Chicken Dinners
Athletics
- Club Volleyball, 2017-2020
- Varsity Volleyball, 2018-2020
- JV Volleyball, 2016-2017
Timeline
NY
Brookside Restaurant
07.2022 - 11.2025
New York
Niagara Produce
07.2020 - 08.2022
Degree - Environmental Science
Southern New Hampshire University