Abby Brown
The Coder School
Brooklyn,NY
3
years of professional experience
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of providing a great experience to every customer. Dedicated to creating welcoming atmosphere!
Work History
Cashier
3 Months- Processed cash and card payments from customers at a frozen yogurt shop.
- Assisted customers with product inquiries and provided excellent service throughout their visit.
- Resolved customer complaints promptly to maintain satisfaction and loyalty in the store.
- Periodically mopped and wiped tables during slower times to ensure clean storefront.
- Collaborated with coworkers to ensure everything ran efficiently during busy times, making sure customers got the fastest and best quality service possible.
- Made frozen yogurt orders according to customer's customization.
Tutor
1 Year 7 Months- Designed engaging projects for students to follow along with to make learning fun.
- Checked in with students' parents to best tailor lessons to both student and parent needs.
- Facilitated group projects to enhance collaboration and teamwork among students.
Tutor
11 Months- Conducted individual tutoring sessions with students to help them improve their performance on the SAT, ACT, math, and economics.
- Developed lesson plans tailored to individual student needs and learning styles.
- Communicated regularly with parents about student progress and challenges their child faced.
- Created a positive learning environment by encouraging open communication between tutor, teacher, and student's family members.
Education
Bachelors of Science - Technology Information Management
Skills
Customer Service Excellence
Cash Handling
Cooking
Adaptability
Team Collaboration
Product Recommendations
Basic math
Good work ethic
Positive attitude
Multitasking and organization
Relationship building
Attention to detail
Customer assistance
Work ethic and integrity
Timeline
Tutor
AJ Tutoring
06.2025 - 05.2026Read More
Tutor
The Coder School
10.2024 - 05.2026Read More
Cashier
Toppings
06.2023 - 09.2023Read More
University of California, Santa Cruz
Bachelors of Science from Technology Information Management
Read More