Abby Callison
Davis Archway
Butler,PA
19
years of professional experience
Highly skilled program management professional with strong organizational and administrative abilities. Demonstrated expertise in supporting project coordination, managing schedules, and handling communications. Proven track record in team collaboration and flexibility in adapting to evolving needs. Known for reliable performance, effective problem-solving, and focus on achieving impactful results.
Work History
Recovery House Manager
2 Years 8 Months- Assisted in coordinating daily recovery activities to support residents' needs and goals.
- Maintained accurate documentation of resident progress and program participation.
- Developed supportive relationships with residents to foster a positive recovery environment.
- Facilitated group discussions to encourage peer support and share recovery strategies.
- Employed effective communication skills to address residents' inquiries and concerns promptly.
- Enhanced the overall operation of the recovery house by developing and enforcing strict house policies and procedures.
- Managed financial aspects of the recovery house operations including budgeting, expense tracking, billing, and revenue collection from residents or insurance providers.
- Assisted residents in creating personalized aftercare plans to maintain long-term sobriety upon leaving the recovery house setting.
- Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
- Facilitated group therapy sessions for improved communication skills, conflict resolution, and coping mechanisms among residents.
- Boosted referral numbers from local hospitals and clinics through effective networking efforts with professionals in the addiction treatment field.
- Fostered a positive and inclusive atmosphere within the recovery house by promoting open communication among staff, residents, and family members.
- Assessed facility and equipment for repair and replacement needs to maintain quality of therapeutic care.
- Completed random chart audits and reported results to [Type] manager.
- Modified operational, marketing and staff resources to meet financial goals.
- Tracked staff licensure requirements to achieve [Number]% compliance with regulations.
Program Assistant
4 Months- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Administrative Assistant
2 Years- Supported team with routine administrative tasks, enhancing overall workflow efficiency.
- Coordinated communications between departments, fostering collaboration and information sharing.
- Managed office supplies inventory, streamlining procurement processes to reduce costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Child Care Worker
3 Years- Assisted in creating engaging activities for children's development and learning.
- Supported daily routines by ensuring safety and well-being of children.
- Collaborated with team members to maintain a clean and organized environment.
- Helped implement behavior management strategies to promote positive interactions.
- Facilitated group play sessions, encouraging social skills and teamwork among peers.
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted good behavior with positive reinforcement methods.
- Improved emotional well-being of children through providing consistent support and empathy in various situations.
- Prevented behavioral issues with proactive management strategies that encouraged self-regulation among the children.
- Provided homework assistance for school-aged children, reinforcing classroom concepts while developing effective study habits.
- Encouraged children to develop healthy social and emotional skills.
- Utilized positive reinforcement techniques to encourage good behavior.
- Encouraged children's emotional and social development.
Education
High School Diploma
Skills
Mental Health awareness
Problem solving
Teamwork
Problem Solving Abilities
Reliability
Substance Abuse Knowledge
Multitasking
Timeline
Program Assistant
Davis Archway
05.2026 - CurrentRead More
Recovery House Manager
C & A Recovery House
01.2024 - CurrentRead More
Administrative Assistant
Greenbrier Humane Society
01.2012 - 01.2014Read More
Child Care Worker
Davis Stuart Group Home
01.2008 - 01.2011Read More
Home School
High School Diploma
Read More