Summary
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
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Abby Canitano

Abby Canitano

Cleveland ,OH

Summary

I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I'm willing to take on added responsibilities to meet team goals and will be there to assist you and your company in any way that I can. I am a reliable worker dedicated to serving customer needs in restaurant environments. I pleasantly offer customer assistance to drive service and satisfaction. Considered kind, efficient and approachable.

Work History

Restaurant Hostess

Longhorn Steakhouse
05.2024 - 12.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Checked in with servers to confirm preparedness before seating customers.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Crumbl Cookies Employee

Crumbl Cookies
03.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Pop Culture CLE

Pop Culture CLE
08.2023 - 09.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Safety Town Counselor

City Of Solon
06.2021 - 08.2021
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
  • Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Babysitter

Neighbors, Friends, And Family
01.2021 - Current
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Offered age-appropriate, fun and educational activities for children
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Assisted with light housekeeping duties
  • Helped children complete homework assignments and school projects.

Pet Sitter

Family, Friends, And Neighbors
07.2016 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Followed specific food and water schedules for different animal species.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

Biology/Pre-med

Cleveland State University
Cleveland, OH
05.2030

High School Diploma -

Solon High School
Solon, OH
05.2026

Skills

Maintaining Safe Environment

Parental and Guardian Assistance

Promoting Good Behavior

Nurturing Environment

Table Setting Knowledge

Food Preparation and Safety

Stocking and Replenishing

Table Bussing

Guest Satisfaction

Dining Room Cleanup

Customer Service Excellence

Accomplishments

  • Babysitter/ Petsitter for several hours at a time
  • Honor Roll/Rising Star student
  • Solon Middle School - Departmental Science Award
  • Safety Town Counselor (I'm good with children )
  • Former Crumbl Cookies Employee, Pop Culture CLE Employee (I have my Food Safety License)

Additional Information

This position really resonates with me because I’ve always enjoyed baking and am self taught in a variety of techniques. I appreciate and patronize, whenever possible, small, independently owned businesses. I am reliable and close by (we live right across the street) so I will be able to be there at a moments notice if you need additional staff, someone calls off, etc.

I will be attending CSU in the Fall and plan to coordinate my class schedule with my work schedule.

Feel free to call or text me at 440-591-4122 if it's easier than email. Thank you!

Languages

French
Limited Working
English
Native or Bilingual
ASL
Limited Working

Timeline

Restaurant Hostess

Longhorn Steakhouse
05.2024 - 12.2024

Pop Culture CLE

Pop Culture CLE
08.2023 - 09.2024

Crumbl Cookies Employee

Crumbl Cookies
03.2023 - 08.2023

Safety Town Counselor

City Of Solon
06.2021 - 08.2021

Babysitter

Neighbors, Friends, And Family
01.2021 - Current

Pet Sitter

Family, Friends, And Neighbors
07.2016 - Current

Biology/Pre-med

Cleveland State University

High School Diploma -

Solon High School

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Abby Canitano