Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Timeline
Babysitter

Katelyn Reynolds

Summary

While working at Jake's Place Restaurant, I showcase determined and proper customer service as well as multitasking abilities. I help to improve operational efficiency and guest satisfaction by asking questions if they need help. Demonstrated reliability and a commitment to maintaining a safe, welcoming environment for all guests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Jake's Place Restaurant and Market
08.2023 - Current
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
  • Checked in with servers to confirm preparedness before seating customers.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Completed daily side work and opening and closing duties without fail.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Answered phone calls to take orders, give information and document reservations.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Advised customers about special offerings and menu items to help drive sales.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Babysitter

Family Friends And Neighbors
11.2022 - Current
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored children's play activities to verify safety.
  • Encouraged children to be understanding and patient with others.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Babysitter

Family Friends & Others
07.2022 - 08.2022
  • Communicated positively with children and guardians.
  • Encouraged children to be understanding and patient with others.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Played games, worked on puzzles, and read books to young children.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored children's play activities to verify safety.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Education

High School Diploma -

Patrick Henry High School
Ashland, VA
06-2024

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Cash Handling
  • Conflict Resolution
  • Personal presentation
  • Relationship Building
  • Reservation handling
  • Supply Restocking
  • Server Support
  • Safe Food Handling
  • Phone Etiquette
  • Following Directions
  • Dependability
  • Reliability and punctuality
  • Flexible scheduling
  • Maintaining safe environment

Certification

I am CPR-Certified

Interests

  • Avid Reader
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Backpacking and Hiking
  • Cooking
  • Fashion and Style
  • Camping
  • Baking
  • Watching Movies and TV Shows
  • Gym Workouts
  • Music
  • Road Trips
  • Fashion

Accomplishments

I completed a Fashion and Acting course in 2020-2021 from the company "Barbizon"


I competed in a fashion show and received a "Honorable Mention"

Timeline

Restaurant Hostess

Jake's Place Restaurant and Market
08.2023 - Current

Babysitter

Family Friends And Neighbors
11.2022 - Current

Babysitter

Family Friends & Others
07.2022 - 08.2022

High School Diploma -

Patrick Henry High School

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Katelyn Reynolds