Abby Catlin
Pass Christian,MS
Summary
Dedicated team player with a strong background in customer service and classroom support. Skilled in relating to and enhancing experiences in multiple types of work spaces, committed to promoting a positive atmosphere that drives satisfaction and collaboration.
Overview
13
13
years of professional experience
Work History
Bartender/Server
William Rester
09.2022 - 01.2025
- Mix and serve cocktails efficiently, ensuring high-quality beverage preparation.
- Maintain cleanliness and organization of bar area for optimal customer experience.
- Process customer orders accurately, utilizing POS system for transactions.
- Train new staff on bartending techniques and customer service protocols.
- Interact with customers to provide personalized service and enhance satisfaction.
- Monitor inventory levels, assist in stock replenishment to prevent shortages.
Teacher's Assistant
Long Beach School District
07.2024 - 10.2024
- Assisted teachers in classroom management and lesson implementation.
- Supported students with special needs to enhance learning experiences.
- Organized educational materials and resources for classroom activities.
- Facilitated small group instruction to reinforce key concepts.
- Monitored student progress and provided feedback to educators.
- Implemented behavior management strategies to promote a positive environment.
Appointment Setter
Bath Fitter
05.2012 - 03.2015
- Coordinated appointments between clients and sales representatives to optimize scheduling efficiency.
- Established rapport with potential clients, enhancing customer satisfaction and engagement rates.
- Trained new team members on appointment-setting protocols and effective communication techniques.
Substitute Teacher
St. Tammany Parish School Board
08.2013 - 05.2015
- Delivered engaging lesson plans to support diverse student needs and learning styles.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Adapted instructional materials to meet individual student requirements and enhance comprehension.
- Collaborated with teachers to ensure continuity of education during absences and transitions.
- Developed relationships with students, promoting trust and encouraging participation in class activities.
- Maintained accurate records of attendance and academic performance for reporting purposes.
Education
High School Diploma -
Pearl River High School
Pearl River, LA05.2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Positive attitude
- Effective communication
- Calm and patient demeanor
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Telephone etiquette
Timeline
Teacher's Assistant
Long Beach School District
07.2024 - 10.2024
Bartender/Server
William Rester
09.2022 - 01.2025
Substitute Teacher
St. Tammany Parish School Board
08.2013 - 05.2015
Appointment Setter
Bath Fitter
05.2012 - 03.2015
High School Diploma -
Pearl River High School