Abby Chatterton Griffiths
Haverhill,MA
Summary
Dependable, reliable, dedicated, accountable, and competent professional with a strong compassionate work ethic. Skilled at working independently and collaboratively while maintaining a high level of professionalism, confidentiality, accuracy, and attention to detail. Strong communication and interpersonal skills with the ability to multitask, prioritize responsibilities, and respond effectively to changing needs while maintaining safety. Flexible and eager to learn new processes and procedures while consistently completing day-to-day responsibilities.
Overview
1
1
Certification
Work History
Recovery Specialist Supervisor
Riverbend - formerly Lowell House Addiction Treatment & Recovery
Tewksbury, USA
- Supervises staff to ensure a high level of quality care; participates in regular supervision, documents employee performance evaluations and progressive disciplinary processes as directed by the Program Director.
- Assumes an active role monitoring daily problems and interventions; mediates issues with residents and attends meetings to report client activity and/or issues, to assist in decision making.
- Oversight of medication, med errors, and medication needs in the absence of the nurse.
- Responsible for implementation and completion of the training checklist with new Recovery Specialist and Counselor positions for training universal duties.
- Participates in the admission and discharge process
- Incident report writing as needed
- Completes staff assignment sheets and daily logs/ rounds
- Assist in preparation for licensing and site visits
- Ensures all shift documentation is completed by the end of shift.
Case Manager
Riverbend - formerly Lowell House Addiction Treatment & Recovery
Tewksbury, USA
- Provide one-on-one case management and support to residents.
- Developed individualized treatment plans and provided ongoing assistance to support residents in achieving treatment goals.
- Develop individualized aftercare plans to support successful transitions and continued recovery.
- Assist residents with accessing community resources and services.
- Monitor the safety, security, and overall well-being of residents while providing support and assistance with individual needs.
- Completed shift documentation and maintained detailed records to ensure compliance and continuity of care.
- Count, document, secure, and distribute medications in accordance with established policies and procedures, including controlled medication counts and documentation.
- Facilitated resident meetings and maintained open communication to support resident engagement and community building.
- Communicate and collaborate professionally with DCF, probation, and other community partners.
- Oversee the urine screening process and maintain appropriate documentation.
- Maintain appropriate professional boundaries, confidentiality, and ethical standards while working with residents.
Case Manager
Maris Center for Women
Salisbury, USA
- Delivered individualized case management services and support to enhance resident well-being.
- Conducted assessment interviews and assisted with identifying individual needs and goals.
- Developed individualized treatment plans and monitored progress.
- Provided referrals and assistance with accessing community resources.
- Collaborated with treatment facilities and community agencies to coordinate services.
- Coordinated communication with DCF, parole, probation, and electronic monitoring programs to ensure comprehensive service delivery.
- Facilitated resident meetings and supported effective communication.
- Documented case notes accurately while safeguarding resident confidentiality to uphold trust and compliance.
- Oversaw the urine screening process for drug testing purposes.
Warehouse Team Member
Harvey Tool
Rowley, USA
- Received purchase orders, picked items, verified accuracy, packed, and shipped customer orders.
- Conducted cycle counts and ensured accuracy of inventory information.
- Expedited vendor orders and monitored deliveries and backorders.
- Completed part labeling, sorting, and scheduling of stock parts.
- Ordered stock parts and placed orders for production parts.
- Updated purchasing and inventory information in computer systems.
- Assisted with purchasing and production ordering.
- Processed vendor returns and maintained appropriate documentation.
- Confirmed vendor receipt of purchase orders within required timeframes.
- Verified pricing and delivery dates and maintained confirmations for reference.
- Communicated with facilities and vendors to obtain improved shipping dates.
- Updated expected arrival dates in the computer system.
- Communicated back-ordered item arrival dates to Customer Service.
- Generated inventory reports to assess stock levels. to determine stocking needs and identify backorders and late orders.
- Accomplishment: Partnered with challenging subcontracted facilities to improve communication and increase delivery performance.
Store Manager
McDonald's
Amesbury, USA
- Managed day-to-day operations of a restaurant generating approximately $2 million in annual sales.
- Managed employee scheduling, payroll, inventory, ordering, and month-end responsibilities.
- Interviewed, hired, trained, supervised, and evaluated employees.
- Allocated responsibilities to ensure smooth daily operations. and ensured efficient daily operations.
- Supported all restaurant workstations to uphold service and operational standards.
- Addressed customer service needs to foster a positive team environment.
- Progressed in role due to exceptional leadership and operational management skills.: Progressed through multiple levels of responsibility, promoted from Crew Member to Closing Manager, Swing Manager, Assistant Manager, and ultimately Store Manager.
Skills
- Case Management
- Resident Support & Advocacy
- Treatment Planning
- Aftercare Planning
- Community Resource Coordination
- Documentation & Record Keeping
- Medication Management & Controlled Medication Counts
- Confidentiality & Ethical Conduct
- Crisis Response & Problem Solving
- Professional Communication
- Team Leadership & Employee Supervision
- Customer Service
- Training & Staff Development
- Time Management & Multitasking
- Inventory & Purchasing
- Payroll & Scheduling
- Attention to Detail
Certification
CPR/AED Certified
Timeline
Recovery Specialist Supervisor
Riverbend - formerly Lowell House Addiction Treatment & Recovery
Case Manager
Riverbend - formerly Lowell House Addiction Treatment & Recovery
Case Manager
Maris Center for Women
Warehouse Team Member
Harvey Tool
Store Manager
McDonald's