Amanda Wylie
Paxton,MA
Summary
Experienced recovery professional with strong focus on team collaboration and achieving results. Skilled in crisis intervention, conflict resolution, and effective communication. Known for adaptability and reliability, consistently meeting changing needs and demands. Adept at building trust and fostering positive outcomes in challenging situations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Recovery Specialist Supervisor
Safe Exits Initiative
08.2024 - 03.2025
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Provided training and mentorship to new Recovery Specialists, fostering an environment of teamwork and success.
- Implemented cost-saving measures, significantly reducing operational expenses.
- Oversaw daily operations of the program, ensuring smooth workflow and timely completion of tasks.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Created and managed project plans, timelines and budgets.
Recovery Specialist
Safe Exit Initiative
10.2023 - 07.2024
- Maintained participant confidentiality and adhered to HIPAA guidelines
- Tracked client participation in treatment services to identify attendance issues.
- Contributed to program improvement initiatives by providing feedback on curriculum content based on client needs and experiences.
- Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
- Utilized motivational interviewing techniques to help clients identify barriers to recovery and develop strategies for overcoming them.
- Supported clients with compassionate, empathetic face-to-face counseling.
Barista
Brew602
11.2022 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Prep Chef
Addie Camp
10.2021 - 11.2022
- Cleaned and maintained work areas, equipment and utensils.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Prepped daily menu items to quickly deliver upon request.
- Followed food safety practices and sanitation guidelines.
- Planned and directed high-volume food preparation in fast-paced environment.
- Rotated through all prep stations to learn different techniques.
- Seasoned and marinated cuts of meat, poultry and fish.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Stocked and rotated food items according to expiration dates.
- Observed different kitchen chefs' preparation of sauces, breads, and other items to gain knowledge in diverse cooking and baking techniques.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Trained new staff on food preparation and safety procedures.
- Collaborated with staff members to create meals for large banquets.
Education
Psychology
Springfield Technical Community College
High School Diploma -
Soldotna High School
12.2019
Skills
- Conflict Mediation
- Food Preparation and Safety
- Documentation
- New Hire Training
- CPR/AED
- Crisis intervention
- Reliability
- Effective communication
Certification
CPR certified
Food handlers card
Skills
- Team Leadership
- Participant Advocacy
Timeline
Recovery Specialist Supervisor
Safe Exits Initiative
08.2024 - 03.2025
Recovery Specialist
Safe Exit Initiative
10.2023 - 07.2024
Barista
Brew602
11.2022 - 04.2023
Prep Chef
Addie Camp
10.2021 - 11.2022
High School Diploma -
Soldotna High School
Psychology
Springfield Technical Community College
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