Abby Davis
Duluth,United States
Summary
Dynamic professional with extensive experience in customer service and leadership. Recent college graduate from the University of Minnesota Duluth with a degree in Marketing & Graphic Design which showcases a strong blend of creativity and organizational skills.
Overview
6
6
years of professional experience
2
2
Certification
Work History
Server
Texas Roadhouse
01.2022 - Current
- In the role of Server at Texas Roadhouse, responsibilities include delivering outstanding service to guests. This includes taking orders, serving food and beverages, and promptly addressing customer inquiries or concerns.
- High customer satisfaction ratings through attentive service.
- Effectively managed multiple tables simultaneously.
- Received commendations for exceptional performance from both customers and management.
Team Lead
Two Scoops
03.2020 - 08.2022
- Supervising team members while ensuring a high standard of customer service. Responsibilities included managing daily operations, training new employees, and ensuring compliance with health regulations.
- Implemented training programs.
- Increased sales by promoting special offers.
- Maintained a clean and organized workspace.
Education
Marketing & Graphic Design -
University of Minnesota Duluth
12.2025
Skills
- Adobe Software
- Promotional Campaigns
- Customer Service
- Team Management
- Multitasking Abilities
- Marketing Strategies
- Organizational Skills
Extra-curricular activities
Public Relations Director for Gamma Zeta Pi, Duluth December 2024 — December 2025 Managed sorority's social media, creating engaging posts to promote recruitment, showcase service projects, and connect with student organizations. Boosted visibility, encouraged participation, and strengthened our online presence and community engagement. Created promotional posts Increased statistics including followers, average likes per post, and views on stories. Incorporated new content into socials to create more attention.
Certification
Google Analytics Certification
Adobe Indesign Essential Skills
Timeline
Server
Texas Roadhouse
01.2022 - Current
Team Lead
Two Scoops
03.2020 - 08.2022
Marketing & Graphic Design -
University of Minnesota Duluth