Abby Gander
Barron,WI
Summary
Detail oriented Fiscal Specialist with 6 1/2 months in the Child Support Agency. Including over 8 years of experience in leading program development, building administrative procedures, and account management. With high-tier customer service.
Overview
1
1
year of post-secondary education
11
11
years of professional experience
Work History
Fiscal Specialist
Barron County
Barron, WI
07.2026 - Current
- Receive and process child support warrants.
- Download and save daily, weekly, monthly and quarterly reports from the Control D website.
- Enter orders into cases in KIDS.
- Record online or in person child support payments in the KIDS system.
- Work the Suspense report from control D on a daily basis to apply money to other debts or refunds for payers.
- Responded to client inquiries via phone to provide support and resolve issues.
- Assisted clients at front counter to ensure a positive customer experience.
- Monitored and organized monthly bills for timely submission to the finance department.
- Requested checks for vital records payments from the finance department to ensure timely processing.
Legal Secretary
Barron County
Barron, WI
03.2026 - 07.2026
- Prepare child support court calendar on a weekly basis.
- Prepare and draft orders from child support court using the WiKids system.
- Prepare and draft orders from a child support court using the WiKids system.
- Mail new order packets to clients.
- Process payments that come through over the counter.
- Assisted clients at the service counter by answering questions and providing information.
- Forward voicemails, faxes, client emails to the correct caseworker.
- Help create procedure and/or update procedures.
- Process incoming and outgoing mail.
Deputy Court Clerk
Barron County
Barron, WI
11.2022 - 03.2026
- Family and Paternity clerk.
- Clerk court hearings.
- Cross trained to clerk criminal, small claims, and civil hearings.
- Worked one on one with the Family Court Commissioner.
- Processed payments from customers both over the phone and at the service counter.
- Maintain confidential documents.
- Process filings by electronic and paper scanning.
- Scan paper files into digital.
- Created procedures to improve the family/paternity area.
Chiropractic Assistant
Blue Hills Chiropractic
Rice Lake, Wisconsin
07.2017 - 11.2022
- Maintained the Cumberland office as the lead chiropractic assistant in Cumberland.
- Assist patients in person and on the phone.
- Performed thermal scans on patients.
- Contacted patients regarding billing.
- Processed auto payments and applied to accounts.
- Patient account reconciliations.
- Ensured cleanliness of office through regular cleaning routines.
- Led the chiropractic assistant in weekly meetings.
- Created training videos for new employees.
- Led the chiropractic assistant weekly meetings.
- Worked one on one with the owner on issues to resolve or improvements that could be made.
- Helped create procedures.
- Managed marketing activities during designated months.
- During the marketing months, led public events.
- During the marketing months, led public events.
- Assisted with the implementation of a new contact/texting system.
Pharmacy Technician
Cumberland Healthcare Center
Cumberland, WI
08.2015 - 07.2017
- Prepared IV medications and chemotherapy drugs.
- Prepared patient medications daily.
- Maintained a record of all schedule I-V narcotics.
- Ordered medication and unloaded the order on a daily basis.
- Maintained current up to date medications in the pharmacy department, and throughout the hospital.
- Main contact person implementing an electronic medication dispenser and training fellow employees throughout the hospital on how to use the new system.
- Created procedures.
- Discarded expired drugs properly.
Education
Early Childhood Education
WITC - New Richmond
New Richmond, WI 08.2002 - 05.2003
Administrative Assistant
WITC - Rice Lake
Rice Lake, WI 08.2001 - 12.2001
Skills
SOP development
Timeline
Fiscal Specialist
Barron County
07.2026 - Current
Legal Secretary
Barron County
03.2026 - 07.2026
Deputy Court Clerk
Barron County
11.2022 - 03.2026
Chiropractic Assistant
Blue Hills Chiropractic
07.2017 - 11.2022
Pharmacy Technician
Cumberland Healthcare Center
08.2015 - 07.2017
Early Childhood Education
WITC - New Richmond
08.2002 - 05.2003
Administrative Assistant
WITC - Rice Lake
08.2001 - 12.2001