Summary
Overview
Work History
Education
Skills
Timeline
ABBY HABERKAM

ABBY HABERKAM

Chestertown,MD

Summary

Dedicated and hard-working professional committed to driving top-level performance and quality service. Enthusiastic and quick learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks.

Overview

7
7
years of professional experience

Work History

Key Holder Supervisor

Bath & Body Works Inc
Queenstown, MD
10.2022 - 06.2024
  • Monitored store performance and identified areas for improvement
  • Tracked sales data to ensure accurate inventory levels
  • Maintained a safe and secure environment within the store
  • Developed strategies to increase customer loyalty and retention
  • Provided Customer Service through Sales
  • Ensured compliance with all company policies and procedures
  • Resolved customer complaints in a timely manner
  • Provided employees with feedback on job performance
  • Performed daily cash management duties including deposits, audits
  • Analyzed weekly sales reports to identify trends or issues
  • Implemented loss prevention measures to protect against theft and fraud
  • Managed employee attendance records and monitored adherence to policy
  • Assisted customers in locating products throughout the store
  • Supervised cashiers during peak hours of operation
  • Responded promptly to customer inquiries regarding product availability
  • Supported the Store Manager in daily operations activities as needed
  • Created promotional displays that increased visibility of merchandise
  • Supervised bank deposits and security procedures to support store opening and closing
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.

Office Manager

Chesapeake Fields Farmers Cooperative, Inc
Chestertown, MD
12.2018 - 01.2024
  • Developed and implemented office policies and procedures
  • Assisted with the preparation of budgets, forecasts and financial statements
  • Coordinated meetings, conferences, travel arrangements and department activities
  • Maintained filing system for records, correspondence and other documents
  • Provided administrative support to management team including preparing reports and presentations
  • Answered phone calls, responded to emails, routed mail and coordinated courier services
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.

Volunteer

Sudlersville Middle
Sudlersville, MD
08.2017 - 06.2020
  • Assisted with fundraising efforts, including event planning and donor outreach
  • Conducted research on potential grant opportunities for the organization
  • Coordinated logistics for special events, such as conferences or workshops
  • Collaborated with other volunteers to create a positive work environment.

Merchandising Associate

American Greetings
Chestertown, MD
11.2017 - 03.2019
  • Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled
  • Developed effective merchandising plans to maximize sales and customer satisfaction
  • Organized product displays to attract customers and increase sales
  • Maintained accurate inventory records of all merchandise received and shipped out from the store
  • Monitored stock levels, reordered items when necessary, and ensured proper storage of products
  • Processed returns quickly and efficiently according to established procedures and policies.

Education

Bachelor of Science - Business Administration

Everest University Online
10.2009

Associate of Science - Business Management

York Technical College
05.2000

Skills

  • Employee Scheduling
  • Customer Service Management
  • Staff Oversight
  • Inventory Monitoring
  • Cash Handling Accuracy
  • Loss Prevention

Timeline

Key Holder Supervisor - Bath & Body Works Inc
10.2022 - 06.2024
Office Manager - Chesapeake Fields Farmers Cooperative, Inc
12.2018 - 01.2024
Merchandising Associate - American Greetings
11.2017 - 03.2019
Volunteer - Sudlersville Middle
08.2017 - 06.2020
Everest University Online - Bachelor of Science, Business Administration
York Technical College - Associate of Science, Business Management
ABBY HABERKAM