Abby Hart
Boulder,CO
Summary
Motivated Longhorn Steakhouse with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Conscientious guests at Topgolf with background promoting program success in golf settings. Maintain discipline and safety while delivering fun and engaging experience for participants while upholding a gold standard for our guests.
Overview
1
1
year of professional experience
Work History
Waitress
Longhorn Steakhouse
Overland Park, KS
05.2022 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Golf Associate
Topgolf
Overland Park, KS
09.2020 - 07.2021
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised guest activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of guest relations and focusing on fast services
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Kept athletic and games equipment and facilities organized and maintained.
Education
Bachelor of Arts - Public Relations/Communications
CU Boulder
Boulder, CO05.2025
High School Diploma -
Barstow School
Kansas City, MO05.2021
Skills
- Patron Support
- Age Verification
- Monitoring Alcohol Consumption
- Condiment Restocking
Languages
Spanish
Limited Working
Timeline
Waitress
Longhorn Steakhouse
05.2022 - Current
Golf Associate
Topgolf
09.2020 - 07.2021
Bachelor of Arts - Public Relations/Communications
CU Boulder
High School Diploma -
Barstow School
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