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I am a hardworking and ambitious person with strong reliability eager to secure a position in the hospital in order to gain experience and knowledge, as I am a nursing student attending Grand Valley with only two semesters left. I have been a part of numerous clinical experiences and shadowed on many floors where I have gained experience with working with patients and health professionals, charting on Epic, and passing medications with vitals.

Experienced Front Desk Agent at Boyd Gaming and certified Associate Professional in Human Resources (aPHR) with over 20 years of HR experience. Proven track record of delivering high-quality HR services and solutions, including talent acquisition, on-boarding, performance management, and employee engagement. Demonstrated ability to provide top-notch HR support and contribute to organizational success across diverse industries.

My professional background includes a thorough understanding of human resources concepts, such as personnel management, recruiting, training, and organizational behaviour. I am an accounting and HR student. I also understand the foundations of accounting, which include taxation, auditing, budgeting, and financial reporting. I can help with a variety of subjects within these domains, providing clarifications, direction, and useful insights. Please ask me anything you want about accounting or human resources.My experience includes a thorough understanding of human resources concepts, such as personnel management, recruiting, training, and organizational behaviour. I am an accounting and HR student. I also understand the foundations of accounting, which include taxation, auditing, budgeting, and financial reporting. I can help with a variety of subjects within these domains, providing clarifications, direction, and useful insights. Please ask me any related questions.

Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time. Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Customer-focused professional with experience in hotel, motel, and resort desk operations. Skilled in guest services, reservation management, and issue resolution to ensure positive guest experiences. Demonstrated ability to improve operational efficiency and enhance overall customer satisfaction through proactive problem-solving and effective communication. Successfully maintained high levels of guest service quality during peak periods. Customer-focused Front Desk Agent known for high productivity levels and efficient task completion. Specialize in effective communication, problem-solving, and time management skills. Excel in environments requiring ability to handle multiple tasks simultaneously and adapt to changing priorities. Bring strong interpersonal skills to connect with guests, ensuring positive experiences and fostering repeat business.

With a professional demeanor and exceptional customer service skills, I consistently strive to exceed expectations. Meticulous in my approach, I firmly believe in doing things the right way. A reliable self-starter adept at finding solutions to challenges that arise.

Abby Iwinski

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Front Desk Agent

Spa Associate

Front Desk Staff Member

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Bachelor of Arts - Communications Studies

Associate of Arts -

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Front Desk Agent

Spa Associate

Front Desk Staff Member

Bachelor of Arts - Communications Studies

Associate of Arts -

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