Amila Bajric
Grand Rapids
Summary
I am a hardworking and ambitious person with strong reliability eager to secure a position in the hospital in order to gain experience and knowledge, as I am a nursing student attending Grand Valley with only two semesters left. I have been a part of numerous clinical experiences and shadowed on many floors where I have gained experience with working with patients and health professionals, charting on Epic, and passing medications with vitals.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express & Suites
08.2023 - Current
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using the hotel management software systems.
- Provided exceptional service during high-volume periods
- Resolved guest issues, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled emergency situations with calmness and efficiency, ensuring guest safety.
Jewelry Sales Representative
JCPenney
10.2019 - 09.2022
- Collaborated with team members to create visually appealing jewelry displays, attracting more customers into the store.
- Enhanced store reputation by maintaining a professional demeanor and handling customer inquiries with care.
- Provided thorough after-sales support including adjustments, cleanings, and repairs, fostering strong relationships with customers.
- Achieved sales goals consistently by utilizing communication skills and product knowledge.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Nursing
Grand Valley State University
Allendale, MI12.2025
High School Diploma -
East Kentwood High School
6230 Kalamazoo Ave SE, Kentwood, MI 4950805.2020
Skills
- Friendly and helpful
- Reliable and responsible
- Adaptable
- Multitasking Abilities
- Excellent communication
- Problem-solving skills
- Time management
- Excellent oral and written communication skills
- Microsoft office
- Registration processing
- Team building
- Fluent in Bosnian, English, and Croatian
Languages
English
Full Professional
Croatian
Full Professional
Timeline
Front Desk Agent
Holiday Inn Express & Suites
08.2023 - Current
Jewelry Sales Representative
JCPenney
10.2019 - 09.2022
Nursing
Grand Valley State University
High School Diploma -
East Kentwood High School