GREG WEISS

• Greeted, registered and assigned rooms to guests of hotel.
• Made and confirmed reservations.
• Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
• Recommended top dining and entertainment options for guests in theLahaina area.
• Resolved service-related problems in a timely manner.
• Fluent with the Opera POS system.
• Computed bills, collected payments and made change for guests.
• Answered department phone calls using correct telephone etiquette.

• Maintained full knowledge of beverage lists and promotions.
• Waited on multiple customers at the bar and throughout the bar area.
• Retrieved liquor, wine and beer from various storage facilities.

Expedited food

• Politely assisted customers in person and via telephone.
• Described product to customers and accurately explained details of the surrounding area.
• Sold activities through the adventure desk
• Fluent with the RTP computer system while selling season passes, group and private lessons, lift tickets, etc.

• Patrolled grounds
• Assisted front desk with airport transportation to/from the resort
• Issued guest parking passes from the gate house