Abby Jayne
Wyoming,PA
Summary
Proficient at enhancing customer experiences and streamlining service operations, I excelled at J And J by mastering food packaging and demonstrating exceptional phone etiquette. My quick learning ability and detail-oriented approach have consistently improved service efficiency and customer satisfaction, showcasing my commitment to excellence and teamwork in fast-paced environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Take-Out Server
Pork U BBQ
12.2023 - Current
- Maintained a clean and organized work area, ensuring efficient service throughout the shift.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Upheld food safety standards by properly packaging items to maintain quality during transportation.
Waitress/Bartender/Busser/Dishwasher
J And J Restaurant and Bar
08.2018 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Golf Shop Attendant
Greystone Mountain Golf Club
05.2021 - 08.2021
- Assisted golf professionals with various tasks, including tournament preparation and execution.
- Collaborated with other team members to ensure smooth operation of the golf shop during peak times and special events.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Collected payments for sales transactions and issued receipts for merchandise sales, greens fees and cart and club rentals.
Server/Restaurant Hostess
KB’s Coffee House
08.2020 - 10.2020
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Dallas High School
Dallas, PA06.2021
Skills
- Excellent customer service
- Food Packaging
- Phone Etiquette
- Food Preparation
- Quick Learner
- Detail Oriented
Timeline
Take-Out Server
Pork U BBQ
12.2023 - Current
Golf Shop Attendant
Greystone Mountain Golf Club
05.2021 - 08.2021
Server/Restaurant Hostess
KB’s Coffee House
08.2020 - 10.2020
Waitress/Bartender/Busser/Dishwasher
J And J Restaurant and Bar
08.2018 - 06.2024
High School Diploma -
Dallas High School
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