Summary
Overview
Work History
Education
Skills
Timeline
Generic

ABBY JONES

Iowa City

Summary

Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.

Overview

6
6
years of professional experience

Work History

Teller

Hills Bank and Trust
Coralville, IA
05.2024 - Current
  • Processed customer transactions efficiently and accurately
  • Assisted customers with inquiries and account information
  • Maintained knowledge of financial products and policies
  • Trained new tellers on operational procedures and systems
  • Received and processed customer transactions, including deposits, withdrawals, loan payments, and other banking services

Credit Intern

Hills Bank and Trust
04.2025 - 07.2025
  • Researched thousands of loans to categorize them into geographical areas
  • Worked with the underwriting team to check the accuracy of the reported information on file

Cashier/Technician in Training

Hy-Vee
09.2023 - 10.2024
  • Improved attention to detail by reviewing all necessary information while locating customers prescriptions
  • Gained effective customer service practices through daily interactions with pharmacy customers

Shift Manager

Dairy Queen
07.2020 - 07.2023
  • Improved time management and organization skills by creating weekly work schedules
  • Trained new employees in company protocol
  • Created a healthy and efficient environment to improve workplace satisfaction

Education

Bachelor of Science - Statistics And Mathematics

University of Iowa
Iowa City, IA
05-2026

High School -

George Washington High School
Cedar Rapids, IA
05-2023

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills
  • Cash handling expertise
  • Compliance, banking laws, and regulations

Timeline

Credit Intern

Hills Bank and Trust
04.2025 - 07.2025

Teller

Hills Bank and Trust
05.2024 - Current

Cashier/Technician in Training

Hy-Vee
09.2023 - 10.2024

Shift Manager

Dairy Queen
07.2020 - 07.2023

Bachelor of Science - Statistics And Mathematics

University of Iowa

High School -

George Washington High School