Abby Kent
South Ogden,UT
Summary
Reliable and upbeat sales professional successful at promoting customer loyalty, satisfaction, and upselling purchases with consultative techniques and diligent attention to individual needs. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Lakeview Dental
08.2023 - Current
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient x-rays and images for dentist review.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Sales Associate
Cariloha
08.2021 - 08.2023
- Upsold customers to achieve a higher ADPT for the store and personal commission goals
- Resolved customer concerns using strong communication and conflict management
- Helped customers navigate stores, complete sales, and process returns
- Created great customer experiences with personalized sales techniques.
Sales Representative
IFLY
08.2020 - 07.2021
- Upsold flight packages to skydivers over the phone and in person
- Answered calls and scheduled customers
- Held the face of the company by running the front desk and office.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Associates Degree -
Weber State University
Skills
- Sales Development
- Inventory Management
- Product and Service Knowledge
- Upselling
- Teamwork and Collaboration
- Relationship Building
- Verbal and Written Communication
- Patient Services
- Customer Service
- Sales Closing
Certification
Microsoft Office/Excel Certified
Timeline
Dental Assistant
Lakeview Dental
08.2023 - Current
Sales Associate
Cariloha
08.2021 - 08.2023
Sales Representative
IFLY
08.2020 - 07.2021
Associates Degree -
Weber State University
Microsoft Office/Excel Certified
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