Abby Landschoot
Kalamazoo,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
2
2
years of professional experience
Work History
Tanning Consultant
Island Heat Tanning Spa
Kalamazoo, Michigan
08.2024 - Current
- Greeted customers and provided information about tanning services.
- Maintained knowledge of current sales, promotions, and policies and answered customer questions.
- Maintained a clean and sanitary environment in the salon at all times.
- Trained new staff on customer service protocols and operational procedures.
- Managed client appointments and maintained scheduling system efficiently.
- Used cash registers to handle cash and credit card transactions, money, and receipts.
- Attended regional sales and product conferences with executives to build upon marketing knowledge to bring back to other employees at the salon.
Server/Bartender
Gracie's Restaurant and Bar
Kimball, MI
05.2024 - 08.2025
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in training new servers on restaurant protocols.
Special Needs Caregiver
Gt Independence
Port Huron, Michigan
05.2023 - 08.2025
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained understanding and awareness of individual action plans given to each individual and worked with them to allow for personal growth.
- Accompanied individuals to community events and activities, medical appointments, and recreational outings.
Education
Bachelor's - Sports Management, Communications
Western Michigan University
Kalamazoo, MI05.2026
High School Diploma -
Port Huron Northern High School
Port Huron, MI06.2022
Skills
- Customer service
- Event planning
- Relationship building
- Communication skills
- Marketing techniques
- Social media marketing
- Community engagement
Affiliations
- Member of the Delta Zeta sorority
- Member of the WMU Sports and Event Management Club
Accomplishments
- Director of Communications for the College Panhellenic Council - maintain all of the social media and marketing efforts for the Panhellenic Community. January 2024 - Current
- Executive Member of the Delta Zeta Public Relations team - work with a dedicated team of women to brainstorm ideas and create graphics for the Delta Zeta social media pages. April 2024 - Current
- Vice President of Philanthropy for the Delta Zeta sorority- plan and execute philanthropic events to raise money for philanthropic groups and find community service events for the chapter to attend and support. 2023-2024
Timeline
Tanning Consultant
Island Heat Tanning Spa
08.2024 - Current
Server/Bartender
Gracie's Restaurant and Bar
05.2024 - 08.2025
Special Needs Caregiver
Gt Independence
05.2023 - 08.2025
Bachelor's - Sports Management, Communications
Western Michigan University
High School Diploma -
Port Huron Northern High School
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