Summary
Overview
Work History
Education
Skills
Timeline
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Abby Lasagna

Brighton,MI

Summary

Client driven professional with a strong record of maintaining relationships, delivering quality product, and providing unparalleled support striving to become a greater asset to BS&A Software.

Overview

7
7
years of professional experience

Work History

Implementation Specialist

BS&A Software
06.2019 - Current
  • Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
  • Explained complex, technology-related issues in basic, understandable terms to clients.
  • Enhanced customer satisfaction with timely resolution of issues during project implementations.
  • Developed strong relationships with clients, fostering trust and confidence in the implementation process.

Clerical Assistant

H.H Barnum
06.2017 - 08.2018
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained records of material flow, compiling and organizing related data.
  • Delivered clerical support by handling range of routine and special requirements.

Education

Bachelor of Arts - Mathematics

University of Michigan - Flint
Flint, MI
12.2019

Skills

  • Client Relationship Management
  • Project Coordination
  • Highly Proficient in ERP Software
  • Issue Resolution
  • Problem Solving
  • Adept Use of Microsoft Suite

Timeline

Implementation Specialist

BS&A Software
06.2019 - Current

Clerical Assistant

H.H Barnum
06.2017 - 08.2018

Bachelor of Arts - Mathematics

University of Michigan - Flint

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Abby Lasagna