Abby Lavoie
Redding,CA
Summary
Healthcare professional with extensive expertise in patient management and coordination. Recognized for effectively navigating complex healthcare systems and driving patient-centered care initiatives. Collaborates with diverse teams and adapts seamlessly to changing healthcare environments while maintaining focus on achieving optimal patient outcomes.
Overview
20
20
years of professional experience
Work History
Nurse Case Manager
Partnership Healthplan of CA
12.2024 - Current
- Provides case management services independently for a caseload ranging in complexity from basic to complex; acuity levels 1-4; performs field-based case management (acuity level 5) with supervision.
- Initiates and coordinates individualized care plan for assigned members, addressing both clinical and non-clinical components, and ensuring the care plan is available to both the member and primary care provider.
- Resolves member needs by utilizing multidisciplinary team strategies, including Health Services Integrated Rounds Meetings.
- Ensures a smooth implementation and continuum of care via effective and frequent communication with providers, members, and identified health care designee.
Wound Care Nurse
Mercy Medical Center
10.2023 - 12.2024
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Treated and carefully tended to vascular and diabetic ulcers.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
Clinical Nursing Instructor
Shasta College
08.2021 - 12.2024
- Oriented and provided instruction to students during clinical rotations.
- Monitored progress of each student and provided formal evaluation upon completion of clinical placements.
- Developed and created clinical assignments to assess student skills.
- Coached underperforming students to help meet clinical objectives
- Delivered information and valuable instructions to students during clinical rotations.
- Maintained open lines of communication with students, offering support and guidance throughout their educational journey.
Patient Care Manager
Assured Home Care
10.2022 - 10.2023
- Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
Registered Nurse Case Manager
Assured Home Care
09.2017 - 10.2022
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Completed initial assessments of patients and family to determine and address individual home care needs. ·
- Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Responded promptly and professionally to patient questions and concerns.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Registered Nurse, Float Pool
Mercy Medical Center
06.2005 - 09.2017
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Managed care from admission to discharge.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Provided direct patient care, stabilized patients and determined next course of action.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Education
Associate of Applied Science - Nursing
Shasta College
06.2005
Skills
- Case management
- Care coordination
- Critical thinking
- Disease Processes
- Nursing Consultation
- Quality improvement
- Discharge planning
- Utilization review
- Disease management
- Patient care and education
Timeline
Nurse Case Manager
Partnership Healthplan of CA
12.2024 - Current
Wound Care Nurse
Mercy Medical Center
10.2023 - 12.2024
Patient Care Manager
Assured Home Care
10.2022 - 10.2023
Clinical Nursing Instructor
Shasta College
08.2021 - 12.2024
Registered Nurse Case Manager
Assured Home Care
09.2017 - 10.2022
Registered Nurse, Float Pool
Mercy Medical Center
06.2005 - 09.2017
Associate of Applied Science - Nursing
Shasta College
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