Results-driven professional experienced in customer service and conflict resolution, enhancing guest satisfaction and team collaboration. Skilled in behavior management and multitasking, with a strong focus on safety and continuous improvement. Demonstrated ability to maintain efficient workspaces while delivering quality results. Known for leveraging analytical thinking to develop creative solutions in fast-paced environments.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Babysitter
Chelsea Dixon, Kim Seavers, Emily Shelton, Andrew Holland
Water Valley, USA
10.2022 - Current
Ensured children's well-being by monitoring activities and addressing needs. of various ages and assisted with feeding, dressing and daily activities.
Assisting with meals, snacks, and bedtime routines for the children.
Assisted with homework and encouraged educational activities for development.
Maintained a clean and organized environment to promote health and safety.
Camp Cleaner
Cassy Basham
Water Valley, KY
10.2022 - Current
Cleaned cabins and common areas, ensuring compliance with hygiene standards.
Swept and mopped floors, emptied trash cans, wiped down surfaces in all common areas to uphold cleanliness.
Collaborated with team members to optimize cleaning schedules.
Monitored inventory levels of cleaning supplies, ensuring timely restocks to maintain operational efficiency.
Waitress
Southern Reds BBQ
Pilot Oak, USA
10.2020 - Current
Checked back with customers during meal service to confirm satisfaction and address needs promptly.
Handled customer inquiries and resolved issues, contributing to a positive dining experience.
Addressed concerns promptly and escalated issues to management for timely resolution.
Managed cash register transactions and processed payments efficiently.
Assisted in training new staff on service protocols and menu items.
Education
High School - Principles of Marketing, Education, Health Science
Graves County High School
Mayfield, KY
05.2026
Skills
Customer service
Team collaboration
Time management
Conflict resolution
CPR certified
Strong work ethic
Behavior management
Emotional intelligence
Multitasking and organization
Attention to detail
Hobbies and Interests
Helping others
Spending time with friends and family
Trying new things
Community Service Activities
Mayfield Tornado Recovery, Assisted in passing out food, 12/01/21, Passed out gas and propane tanks, 12/01/21
Masbia Soup Kitchen, Cut carrots, cucumber, and squash for over 6 hours, 01/01/23, Fed immigrants from across Manhattan, 01/01/23
Immigrant Clothing Donations, Spoke to Spanish immigrants about new living situations, 01/01/23, Passed out hundreds of coats, pants, and shoes, 01/01/23
Certification
CPR Certification
References
References available upon request.
Timeline
Babysitter
Chelsea Dixon, Kim Seavers, Emily Shelton, Andrew Holland
10.2022 - Current
Camp Cleaner
Cassy Basham
10.2022 - Current
Waitress
Southern Reds BBQ
10.2020 - Current
High School - Principles of Marketing, Education, Health Science